Customer Service(Japanese Speaker N1 level)ID:43938
50,000 PHP ~ 90,000 PHPBonifacio Global City, Taguig (BGC)Over 3 months agoOverview
Salary
50,000 PHP ~ 90,000 PHP
Industry
Computer / Information Technology (Software)
Job Description
-Maintaining a positive, empathetic and professional attitude toward customers at all times.
-Responding promptly to customer inquiries.
-Communicating with customers through various channels.
-Acknowledging and resolving customer complaints.
-Knowing our products inside and out so that you can answer questions.
-Processing orders, forms, applications, and requests.
-Keeping records of customer interactions, transactions, comments and complaints.
-Providing feedback on the efficiency of the customer service process.
-Ensure customer satisfaction and provide professional customer support.
-Image and text content management
-Organize and manage various contents created by Japanese people
-Checking the work contents of three Filipinos
【Japanese Ver】
主にカスタマーサポート対応や画像やテキストコンテンツの管理等
日本人が作成した各種コンテンツ等を管理
フィリピン人3名の作業内容のチェック作業
Qualifications
Requirement
【Must】
-Japanese Skills N1 level
-Japanese and philipino half candidates / understand Japanese culture
-Ability to write and read Japanese
-Willing to work hard
-Good at communication and work together with coworker
-Responsible for your taskEnglish Level
Business
Other Language
Tagalog
Additional Information
Benefit
SSS, Philhealth, Pag-Ibig,
13th month pay,
VL/SL:Comforming to government ruleWorking Hour
11:00 ~ 20:00
Holiday
Saturday, Sundays, National Holidays
Job Function