Customer Service(Japanese Speaker N1 level)ID:43938

50,000 PHP ~ 90,000 PHPBonifacio Global City, Taguig (BGC)
  • Job Category

    Customer Service

  • Industry

    Computer / Information Technology (Software)

  • Job Description

    -Maintaining a positive, empathetic and professional attitude toward customers at all times.
    -Responding promptly to customer inquiries.
    -Communicating with customers through various channels.
    -Acknowledging and resolving customer complaints.
    -Knowing our products inside and out so that you can answer questions.
    -Processing orders, forms, applications, and requests.
    -Keeping records of customer interactions, transactions, comments and complaints.
    -Providing feedback on the efficiency of the customer service process.
    -Ensure customer satisfaction and provide professional customer support.
    -Image and text content management
    -Organize and manage various contents created by Japanese people
    -Checking the work contents of three Filipinos

    【Japanese Ver】
    主にカスタマーサポート対応や画像やテキストコンテンツの管理等
    日本人が作成した各種コンテンツ等を管理
    フィリピン人3名の作業内容のチェック作業

  • Requirement

    【Must】
    -Japanese Skills N1 level
    -Japanese and philipino half candidates / understand Japanese culture
    -Ability to write and read Japanese
    -Willing to work hard
    -Good at communication and work together with coworker
    -Responsible for your task

  • English Level

    Business

  • Other Language

    Tagalog

  • Working Hour

    11:00 ~ 20:00

  • Holiday

    Saturday, Sundays, National Holidays

  • Benefit

    SSS, Philhealth, Pag-Ibig,
    13th month pay,
    VL/SL:Comforming to government rule

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