CS Mandarin TranslatorID:44114

60,000 PHP ~ 80,000 PHPManilaOver 3 months ago

Overview

  • Salary

    60,000 PHP ~ 80,000 PHP

  • Industry

    Call Center / IT-Enabled Services / BPO

  • Job Description

    • Provide language translation support services across technology programs and projects
    • Provide first line of support and resolves simple to complex technical and non-technical issues reported by users or systems
    • Perform quality audit and translations
    • Perform service desk management function including incident identification and tracking, classification, diagnosis, incident closure, monitoring, and request fulfillment
    • Facilitate critical incident management

Qualifications

  • Requirement

    • Bachelor's degree in Information Technology, Computer Science or other relevant fields. Undergraduates with language proficiency are welcome to apply
    • Fluent in madarin language
    • Strong and effective written and oral English communication skills
    • with experience in customer service, analytical testing, quality assurance testing, or other relevant experience
    • experience in analysis, troubleshooting, problem solving and project management
    • Willing to work on holidays, weekends, shifting schedules and extended working hours

  • English Level

    Business

  • Other Language

    Chinese

Additional Information

  • Benefit

    ★Healthcare Insurance (HMO) & Life Insurance coverage from day 1 of employment
    ★Expanded maternity leave up to 120 days*
    ★Flexible Working Arrangements
    ★Employee Stock Purchase Plan
    ★Healthy and Encouraging Work Environment
    ★Allowances
    ★Loyalty, Christmas Gift, Inclusion and Diversity Benefits
    ★Night Differential
    ★Retirement Plan

  • Working Hour

    Shifting ~ Shifting

  • Holiday

    Shifting

  • Job Function