Collection ManagerID:44894
50,000 PHP ~ 80,000 PHPOrtigas, PasigOver 3 months agoOverview
Salary
50,000 PHP ~ 80,000 PHP
Industry
Financial Service
Job Description
• Ensures that the company policies and procedures are adhered to by the team.
• Manages a team of diverse individuals by monitoring their performance and providing ample feedback/coaching when needed.
• Conducts regular assessment of the team’s KPI’s and addresses areas of improvement for the team.
• Resolves problems/conflicts encountered in the day-to-day activities of the team and other issues/concerns that may arise from time to time.
• Maintains a highly productive and efficient workflow by continuous development and improvement of work processes.
• Participates in strategic business planning, analysis, and implementation geared towards accomplishment of the team's goals.
• Translates actual business operations, analysis, and trends on meaningful reports and presentations.
Qualifications
Requirement
• Bachelor's degree holder, any course.
• Keen attention to details with above average communication and presentation skills.
• Proven leadership experience on a Managerial capacity preferably in a Financial Services or BPO industry.
• Extensive experience on employee discipline, performance management, motivation, and coaching.
• Experience in Business to Consumer collection
• Minimum of Three (3) years’ experience as a Manager.
• Must be willing to work on shifting schedules, holidays, and weekends.
• Willing to work in Ortigas CenterEnglish Level
Conversational
Other Language
English
Additional Information
Benefit
to be discuss
Working Hour
8:00 ~ 17:00
Holiday
Job Function
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