Credit Processing SupervisorID:45041
25,000 PHP ~ 47,000 PHPOrtigas, Pasig2 days agoOverview
Salary
25,000 PHP ~ 47,000 PHP
Industry
Financial Service
Job Description
-Ensures that the company policies and procedures are adhered to by the team.
-Manages a team of diverse individuals by monitoring their performance and providing ample feedback/coaching when needed.
-Conducts regular assessment of the team’s KPI’s and addresses areas of improvement for the team.
-Resolves problems/conflicts encountered in the day-to-day activities of the team and other issues/concerns that may arise from time to time.
-Maintains a highly productive and efficient workflow by continuous development and improvement of work processes.
-Participates in strategic business planning, analysis, and implementation geared towards accomplishment of Credit Processing section’s goals.
-Translates actual business operations, analysis, and trends on meaningful reports and presentations.
- Experience on dispatching multiple people from a central control office.
- He/She is responsible for an area upon which the field personnel will be assigned to. In other words, the candidate is responsible for coordinating our fleet of field credit investigators.
- Preferably with knowledge on credit investigations, or background on a financial institution.
- Background in logistics is a massive advantage.
Qualifications
Requirement
-Bachelor's degree holder, any course.
-Keen attention to details with above average communication and presentation skills.
-Adept on using Excel for creation of reports (Pivot, VLOOKUP, and other data analysis tools)
-Proven leadership experience on a Team Lead/ Supervisory capacity preferably in a Financial Services or BPO industry.
-Extensive experience on employee discipline, performance management, motivation, and coaching.
-Minimum of Three (3) years’ experience as a Team Leader/Supervisor.
-Must be willing to work on shifting schedules, holidays, and weekends.
-Willing to work in Ortigas CenterEnglish Level
Conversational
Other Language
English
Additional Information
Benefit
to be discuss
Working Hour
8:00 ~ 17:00
Holiday
Ph holiday
Job Function