Credit Processing SupervisorID:45041

25,000 PHP ~ 47,000 PHPOrtigas, Pasig2 days ago

Overview

  • Salary

    25,000 PHP ~ 47,000 PHP

  • Industry

    Financial Service

  • Job Description

    -Ensures that the company policies and procedures are adhered to by the team.
    -Manages a team of diverse individuals by monitoring their performance and providing ample feedback/coaching when needed.
    -Conducts regular assessment of the team’s KPI’s and addresses areas of improvement for the team.
    -Resolves problems/conflicts encountered in the day-to-day activities of the team and other issues/concerns that may arise from time to time.
    -Maintains a highly productive and efficient workflow by continuous development and improvement of work processes.
    -Participates in strategic business planning, analysis, and implementation geared towards accomplishment of Credit Processing section’s goals.
    -Translates actual business operations, analysis, and trends on meaningful reports and presentations.
    - Experience on dispatching multiple people from a central control office.
    - He/She is responsible for an area upon which the field personnel will be assigned to. In other words, the candidate is responsible for coordinating our fleet of field credit investigators.
    - Preferably with knowledge on credit investigations, or background on a financial institution.
    - Background in logistics is a massive advantage.

Qualifications

  • Requirement

    -Bachelor's degree holder, any course.
    -Keen attention to details with above average communication and presentation skills.
    -Adept on using Excel for creation of reports (Pivot, VLOOKUP, and other data analysis tools)
    -Proven leadership experience on a Team Lead/ Supervisory capacity preferably in a Financial Services or BPO industry.
    -Extensive experience on employee discipline, performance management, motivation, and coaching.
    -Minimum of Three (3) years’ experience as a Team Leader/Supervisor.
    -Must be willing to work on shifting schedules, holidays, and weekends.
    -Willing to work in Ortigas Center

  • English Level

    Conversational

  • Other Language

    English

Additional Information

  • Benefit

    to be discuss

  • Working Hour

    8:00 ~ 17:00

  • Holiday

    Ph holiday

  • Job Function