Account ManagerID:45139
55,000 PHP ~ 60,000 PHPQuezon city, Work From Home (During Pandemic)Over 3 months agoOverview
Salary
55,000 PHP ~ 60,000 PHP
Industry
IT
Job Description
• Operating as the lead point of contact for any and all matters specific to your accounts.
• Building and maintaining strong, long-lasting customer relationships.
• Overseeing customer account management, including negotiating contracts and agreements to maximize profit.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Forecast and track key account metrics.
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
• Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met.
• Service multiple clients concurrently, often meeting deadlines.
• Keep records of client transactions.
Qualifications
Requirement
• Must hold a bachelor's degree and at least 5 years of professional work experience is required.
• Must be a BS/BA degree holder.
• 5 years prior Sales experience; account management, customer facing role experience is preferred.
• Experience in working with customers at multiple levels.
• Demonstrated ability to work in highly collaborative, cross-functional environments
• Proficiency in MS Office, Excel, pdf.
• Previous experience as a Customer Relationship Manager or Customer Relationship Management experience is greatly
• Willingness and ability to travel.English Level
Conversational
Other Language
English
Additional Information
Benefit
to be discuss
Working Hour
9:00 ~ 18:00
Holiday
Ph holiday
WeekendsJob Function