Overview

• Salary

  100,000 PHP ~ 120,000 PHP

• Industry

  BPO / IT BPO / Call Center

• Job Description

  <RESPONSIBILITIES>
  -Provide effective project management service based on Project Management Methodology, industry best practices and tools, to ensure projects are completed successfully to Company quality standards, on time and within budget.
  -Take part in presales activity and proposal preparation.
  -Perform Project Risk Assessment for critical projects to ensure that the project risks are identified and mitigated, so that the project has a high probability of successful completion.
  -Lead project establishment activities such as project initiation and staffing, organization of facilities and resources, project library setup, determination of project standards and tools, etc.
  -Ensure that project management plan, schedule, scope, requirements, deliverables and acceptance criteria are clearly defined, --documented and agreed with the customer, so that a clear baseline is established for the project before work starts.
  -Detailed documentation to ensure that the project baseline, discussion, scope changes and all configuration items are properly tracked, documented and maintained until the project ends.
  -Conduct regular project progress review meetings with team members, sub-contractors and customer to confirm and record progress against the project plan. Ensure effective problem management to resolve issues.
  -Provide regular update on project status and formal progress reporting to customer’s key stakeholders.
  -Implement effective quality assurance and control procedures to ensure that the quality objectives for the project are met. Ensure that both acceptance criteria and project completion criteria are met as part of the implementation, delivery or handover process.
  -Meeting contractual commitments to time, cost and quality, thus furthering the joint business relationship and satisfaction with customer.