10 Jobs for Call Center / IT-Enabled Services / BPO found
CS staff N1 levelID:43783
70,000 PHP ~ 105,000 PHPQuezon cityJob Description
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Benefit
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Japanese speaking Payroll Executive (N1 or N2)ID:43771
60,000 PHP ~ 80,000 PHPQuezon cityJob Description
Position Overview
The Payroll Executive is responsible for the administration of new clients’ Japan payroll implementation. Responsible for timely and accurate delivery of payroll related services. This position supports the Payroll Delivery Team Leader on follow up of timelines and deliverables.
Position Responsibilities
• Assisting the team implementation specialist for the procedure of new clients implementation, i.e. system setup, communications with Social Insurance Team in Tokyo.Benefit
13th Month Pay, Government contributions as prevailed by law (SSS,PAG-IBIG & PHIL.HEALTH),
Customer Service Agent- Native GermanID:43172
70,000 PHP ~ 100,000 PHPPasayJob Description
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Benefit
Customer Service Agent- German
Japanese Graphic SpecialistID:40714
70,000 PHP ~ 78,000 PHPMakatiJob Description
Position Summary:
The Japanese Graphics Specialist produces, re-creates, edits, formats and layouts business
presentations and documents according to investment bankers’ specifications using MS Office
applications. He/She translates content from Kanji to English and vice versa.
Duties & Responsibilities:
Production (100%)
• Produces, re-creates, edits, formats and layouts business presentations and
documents according to specifications
• Performs page-by-page quality check (red check) to ensure document or presentation
is error free
• Together with the Queue Coordinator, assigns pages/slides for split jobs to other
Graphics Specialists and consolidates slides completed within the shift for jobs that
were distributed to multiple operators, if assigned as lead operator
• Documents job progress to ensure that hand-over jobs are completed accurately
• Communicates with clients if there are clarifications about their request
• Documents clarifications made on requests and sends them to the Workflow
Coordinator or client
• Raises a red flag/alert to the Queue Coordinator or Shift Lead if there is a potential
delay which may impact the deadline
• Raises a red flag/alert to the Technical Coordinator if there are technical difficulties or
issues encountered while working on the request
Ad Hoc
• May be assigned to do other tasks like job intake, job acknowledgement, etcBenefit
SL
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HMOBRIDGE ENGINEER(N1 level)ID:43767
100,000 PHP ~ 150,000 PHPBonifacio Global City, Taguig (BGC)Job Description
Job Responsibilities:
• To act as a Bridge between Japan counterpart, clients and other teams requiring English and Japanese communication support.
• Monitoring the progression of operational projects and activities.
• Design, implement and support Infrastructure that meets business requirements based on Japan specification.
• Troubleshoot and resolve server and network issues.
• Perform translation of documents from Japanese and English (vice versa) as needed by the projects.
• Attend business meetings, take down minutes and interpret if deemed necessary.
• Preparation of reports such as project plan, structures, processes or any metrics needed per project.
• Provide full coordination of any technical or non-technical project activities and processes.
• Ensure coordination of client business activities, meetings and visits.
• Perform other tasks as may be assigned by the management.Benefit
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Japanese Speaker - HR On Boarding ID:43666
75,000 PHP ~ 95,000 PHPBonifacio Global City, Taguig (BGC)Job Description
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Benefit
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【日系BPO企業】システムブリッジエンジニアID:43768
100,000 PHP ~ 150,000 PHPBonifacio Global City, Taguig (BGC)Job Description
弊社は、BPO（ビジネスプロセス・アウトソーシング）サービスのインフラ整備が進むフィリピンにおいて、低コストと高品質を両立する日本向けオフショアサービスの展開を2013年より進めています。
以後、順調に受託案件の実績を積み、今回更なる業務拡大のため、フィリピン経済の中心として発展著しいマニラ首都圏のボニファシオ・グローバルシティに子会社を設立しました。
現在、フィリピンでは主にウェブアプリケーションの開発業務を受託しております。
フィリピン人の開発スタッフが業務に従事しておりますが、日本本社とコミュニケーションのサポートをしてくださるブリッジエンジニアを募集いたします。
【具体的な業務内容】
・日本からの要件定義を協議
・翻訳・通訳日本人とフィリピン人のエンジニアの橋渡し役
・要件内容をフィリピン人開発スタッフに説明
・フィリピン人エンジニアの調整とプロジェクト進捗状況の管理
・現場からの質問対応、確認が必要な場合は日本に問い合わせ
・内容の確認と日本への報告業務
・日本からの修正要求などをフィリピン人開発スタッフに説明、調整Benefit
有給休暇20日/年(入社半年後に付与)
各種保険完備
13ヶ月給与Japanese Global incident coordinator ID:43526
80,000 PHP ~ 100,000 PHPMakati, Bonifacio Global City, Taguig (BGC), Ortigas, Pasig, Pasig, Taguig, Quezon city, Manila, Mandaluyong , Pasay, Parañaque, Las Piñas, Alabang, Pateros, Caloocan, Malabon, Marikina, Muntinlupa, Navotas, San Juan, CebuJob Description
Role Description:
Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Responsibilities:
Global incident manager coordination: Perform the duties of global O365 incident manager coordinating global O365 IM and resolution process to verify IM policy adherence
Incident task load balancing: Verify that no incidents and tasks stay unassigned Load balance and prioritize task assignments across the service core teams as needed and flag unresolved incidents needing immediate follow up beyond current work shift
Incident resolution continuity: Verify that there is effective reassignment of incidents and tasks that were not completed during one work shift and require direct follow up in the next work shift
Incident resolution coordination: Coordinate required operational follow up of global incident resolution Major incident resolution coordination: Initiate and lead global major incident management process.Benefit
★Be part of one of the biggest and most stable organization in the world
★Healthcare Insurance (HMO) & Life Insurance coverage from day 1 of employment
★Expanded maternity leave up to 120 days*
★Flexible Working Arrangements
★Employee Stock Purchase Plan
★Healthy and Encouraging Work Environment
★Allowances
★Loyalty, Christmas Gift, Inclusion and Diversity Benefits
★Night Differential
★Retirement PlanJapanese Language SpecialistID:43525
30,000 PHP ~ 60,000 PHPMakati, Bonifacio Global City, Taguig (BGC), Ortigas, Pasig, Pasig, Taguig, Quezon city, Manila, Mandaluyong , Pasay, Parañaque, Las Piñas, Alabang, Pateros, Caloocan, Malabon, Marikina, Muntinlupa, Navotas, San Juan, CebuJob Description
Responsibilities:
* Must be able to communicate effectively, verbal and written, in both English and Japanese - Hiragana, Katakana, and Kanji
* Familiar with MS Word, MS Excel and MS PowerPoint
* Willing to work on Holidays, Weekends, Shifting Schedules and extended working hours
* Willing to learn and work in an IT environmentBenefit
★Be part of one of the biggest and most stable organization in the world
★Healthcare Insurance (HMO) & Life Insurance coverage from day 1 of employment
★Expanded maternity leave up to 120 days*
★Flexible Working Arrangements
★Employee Stock Purchase Plan
★Healthy and Encouraging Work Environment
★Allowances
★Loyalty, Christmas Gift, Inclusion and Diversity Benefits
★Night Differential
★Retirement Plan【開発エンジニア マネジャー】成長事業のプロダクトに携われる！スタートアップメンバーをセブで募集！ID:43375
130,000 PHP ~ 200,000 PHPCebu CityJob Description
セブにて新規でオフショア開発を立ち上げます。私たちの会社は自社サービスがあり、ソフトウェア開発を行っていますので、最初は自社向けにエンジニアをセブにて雇用しながら、現地の方とのコミュニケーションを構築していきます。
現在成長産業のIT分野、また東南アジアの活気の中で自身を成長させたい方にぴったりです！
＜お仕事内容＞
日本拠点と協業し、システムの開発をしていただきます。
お客様のご要望に応じ、企画・設計を立案し、お客様と協議を致します。
その後フィリピン拠点にてプロジェクトメンバーを構成していただき、自身もプロジェクトマネージャーとして、開発、マネージメント、モニタリング、納期管理を実行していただきます。
都度日本と連携し、より良いサービスをお客様にご提供いただけるよう対応をしていただきます。
＜使用言語＞
JAVA、PHP
＜製品＞
EC 支援事業
定期単品リピート通販・D2C 事業者向けショッピングカートシステム：侍カート登録商標（登録第 5797161 号）
定期購入のための機能を備えた、EC ショップ構築 ASP です。
構築、運営に必要な機能をすべてそろえつつ、ランディングページでの購入率を最大化する LP 簡易購入機能や、
リピート購入、定期購入へのアップセルを促すステップメール配信などのハイスペックな機能を搭載しております。
CRM 事業
マーケティングオートメーションシステム：MOTENASU 登録商標（登録第 5908776 号）
侍カートの運営、MTA 開発の経験を活かして作り上げた CRM/MA システムです。
来訪者の情報をすべて「会員情報」として管理、蓄積した情報をもとに
お客様のマーケティングを支援するシステムです。Benefit
ビザ支給 現地医療保険加入
社員旅行、創立記念パーティ、
クリスマスパーティなど
毎月プロジェクトチームごとにランチアウト（昼食会）
住宅手当応相談
13 か月給与 1 か月分+業績賞与
