3 Jobs for Computer / Information Technology (Hardware) found

Job Description

1. Perform preventive maintenance of customer Network, Server, PC and other endpoint devices. 2. Prepare accurate and timely preventive maintenance reports with relevant information. 3. Diagnose and troubleshoot technical issues related to Server, Network, PC and Office Software. 4. Proper escalation of unresolved issues to appropriate internal teams. 5. Document technical knowledge in the form of notes and manuals. 6. Coordination with Customer & Vendor (if necessary) for scheduled maintenance. 7. Knowledge of monitoring and maintaining computer systems, network, servers, and endpoint devices of customers. 8. Knowledge of preventive maintenance. Pro-active maintenance to prevent unavailability of failure or IT resources. 9. Corrective Maintenance. Post-active maintenance to solve problems and minimize stoppage on operations. 10. Knowledge in troubleshooting of server system, network and endpoint devices including solving hardware and software faults. 11. Knowledge of installation and configuration of computer hardware, software, operating system, and application. 12. Knowledge to navigate and use of the below:  Microsoft Products (Windows OS for PC, Microsoft Office – Word, Excel, PowerPoint, Outlook)  Windows Server Role and Features deployment and configuration (AD, DFS, DHCP, WSUS)  Linux-based operating system (Ubuntu, Redhat, CENTOS)  Email System Cloud (M365, Google Workspace), On-Prem (Exchange, MDaemon)  Back-up Software/System (Veeam, Acronis, Veritas, Arcserve)  Server Virtualization (VMware, Hyper-V)  EDR Services  Hardware Equipment (Network, Server, PC, Laptop, Multi-function Printers, Mobile Phones and other endpoint devices) 13. Manage PC set up and deployment to new employee. 14. Communicates with staff through a series of actions set up the system or resolve the issue. 15. Manage PC set up and deployment to new employee. 16. Support Internal IT Operations.

Job Description

1. System Planning. Study and plan IT resources needed in line with company direction and needs2. IT Resource Provisioning. Acquire, setup and deploy IT resource, as well as changes on the IT resource3. Preventive Maintenance. Pro-active maintenance to prevent unavailability or failure on IT resource4. Corrective Maintenance. Post-active maintenance to solve problems and minimize stoppage on operation s5. With skills and knowledge on the ff. systems:• LAN, Internet, Telephone Network• ESET AV, Active Directory, Windows Update Service, Hibun, Kanzen Shoukyo• Backup System (Atempo Time Navigator)• Door Access, Camera & Recorder System• Window Base File Server, AD, RMS, OMS... etc.• Linux Base (COACH)• Solaris Base (CAE File/Oracle/Virtual Hosting Server)• Office Automation Software (MS Office, Adobe Acrobat... etc.)• Hardware (Office PC, Inkjet Printer, DesktopScanner, Laser Printer, Projector ...etc.)• Multi-function Printers/Plotters• Product Softwares (Solidworks, CATIA, CAD Doctor, CR-5000, NX/NX I-DEAS, Mentor Graphics CHS, Mentor Graphics xPedition, Cadra, Rinocerous, Micro CADM, ANSYS, Hyper Works, Adobe Photo Shop, Adobe Illustrator, OPTPIX Imesta... etc.)• Hardware (CAD Workstations)6. Contributes to team effort by accomplishing related results as needed

Job Description