6 Jobs for Heavy Industrial / Machinery / Equipment found

Job Description

<Duties and Responsibilities>
・Serves customers by selling products and meeting customer needs.
・Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work
・schedule to call on existing or potential sales outlets and other trade factors.
・Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
・Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.
・Recommends changes in products, service, and policy by evaluating results and competitive developments.
・Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
・Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.

Job Description

<DUTIES AND RESPONSBILITIES>
・Arranging after sales appointments and allocating appropriately.
・De-briefing of the after sales engineers following the call out
・Dealing with information (satisfaction sheets)
・Maintain contact with clients to obtain customer feedback regarding product/service quality
・Assist clients in resolving issues and complaints concerning purchased products or services
・Build and establish good work relationship with clients to facilitate increased patronage and revenue
・Monitor contract details to notify clients of pending expiration and help process renewal
・Organize promotional and marketing campaigns to create awareness and product publicity
・Develop and implement strategies effective for ensuring a satisfied clientele and increased returns
・Provide periodic reports to management on all after sales activities

Job Description

<DUTIES AND RESPONSBILITIES>
・Develop ralations with new customer
・Prospect and qualify new sales leads
・Schedule meetings and presentations with prospects
・Create, plan, and deliever presentations on company products
・Track all sales activities in company CRM system.
・Coordinate with other team members and departments to optimize the sales effort
・Negotiating all contracts with prospective clients.
・Preparing and submitting sales contracts for orders.
・Visiting clients and potential clients to evaluate needs or promote products and services.

Job Description

Service engineers are responsible for the maintenance and correction of products that have been sold. They offer off-site corrective and preventive maintenance as well as other after-sales technical support solutions. Service engineers are often the ones who interact with customers to provide information and procedures to address the inquiries, concerns and requests to their products and services.

Duties: Typical work duties of a service engineer include: responds to customer complaints; evaluates and resolves problems of the customer; assists in installing the equipment; analyzes, inspects and reviews findings to determine the solution to the problem that the customer demands; works alongside with technical sales engineers; offers customer training for the product; repairs, tests and maintains equipment; monitors performance of the product; maintains product manuals; provides customers with regular reports and feedback on their service requests; develops and maintains relations with customers; reports common complaints of customers to top management in order to address the situation for future reference; makes recommendations to maintenance technicians; and offers feedback on product development, features and functions.

Job Description

Job Description