1 Jobs for Quality Control/Assurance found

Job Description

Develop and improve processes to achieve customer satisfaction through various quality tools. Create and implement various training manuals to further improve the lesson quality. Evaluate and monitor key performance indicators and provide initiatives for improvement of processes and/or rules. Track and report all metrics/scorecards on a daily basis. Mentor and coach TLs and other members of the team by providing constructive analysis of their work and through key.