This job is closed

IT Bridge EngineerID:40519

50,000 PHP ~ 100,000 PHPHokkaido/Tohoku
  • Job Category

    Engineering - Others

  • Industry

    Call Center / IT-Enabled Services / BPO

  • Job Description

    • Set up and move workstations; repair PCs; image PCs; and troubleshoot printer problems and network connectivity issues of minimal complexity.
    • Install software, and telecommunications services such as computers, system software and hardware, and cabling as requested.
    • Follow documented processes to conduct computer diagnostics to investigate and diagnose hardware and software problems. May replace defective components, and provide
    technical assistance as directed.
    • Assist with notification to licensing asset manager regarding unused licenses and follow proper controls in accordance with company policy and procedures.
    • Provide first level hardware, software, and/or network support to computer users using documented procedures and available tools.
    • Respond to and complete IT help tickets in a timely manner, escalating larger or more complex issues to appropriate IT staff.
    • Perform data backups and maintain an inventory of computer parts for emergency repairs.
    • When requested, assist site with facilities support, including space planning, security, safety, storage, and vendor relations.

  • Requirement

    Minimum Education and Experience:
    • High School Diploma or General Education Development (GED) certificate or equivalent relevant work experience.
    • Relevant technical training and/or certifications (e.g., Microsoft, Cisco, A+, etc.) preferred.
    • Prior experience in a technical support role preferred.

    The hiring manager is requesting for a candidate who will be able to converse in English.

  • English Level

    Business

  • Other Language

    Japanese

  • Working Hour

    9:00 ~ 18:00

  • Holiday

    Sat
    Sun

  • Benefit

    -

This job is closed