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All40 (1〜20 )

”急募”【大手教育関連企業】能力次第でキャリアアップ ID:33292

Job Description カスタマーサポート業務のマネジメント全般(一部、カスタマーサポート業務以外も含む)
①日本語オペレーション

 ∟業務に関するクライアントとのコミュニケーション

②オペレーションマネジメント

 ∟マニュアルなどのドキュメント作成

 ∟スタッフの指導育成


③ディレクション

 ∟日本のクライアントとの折衝(案件運用)

 ∟品質課題の解決

Required Qualifications 年齢:20代~30代 社会人経験者(国内、海外問わず)
業務経験:カスタマーサポート業務経験者が望ましいですが、広く検討の対象にしたいと思います。
雇用区分:現地採用(TMJP様採用)
給与:応相談(70000ペソ~100000ペソ)
年内での勤務開始可能者のみ!

Salary Monthly Salary 70,000PHP 〜 100,000PHP
Location Global City in Taguig City

Senior Software Architect ID:36019

Job Description ■ Train and supervise for team
■ Design, develop, re-factor, optimize, and enhance web application software utilizing Java script, Java , C#, HTML, MySQL, Spring Framework, AngularJS and Windows server;
■ Implement well-architected and scalable web service architectures through the evaluation, integration and deployment of open source and commercial components;
■ Work with cross-functional teams including Product Design, Product Management and QA to design, implement, and test user stories as software features;
■ Design and code reviews to ensure the quality of code and necessary documentation and testing are in place;
■ Develop testing strategies and resolve defects and customer-reported issues;
■ Develop test plans including regression tests, for newly developed software or feature; write technical design documents;
■ Develop estimates for tasks, document code and follow check-in and source code management procedures according to team standards;
■ Measure end-to-end system performance and address issues related to performance, stability, scalability, and extensibility of the systems;
■ Work with adjacent teams to integrate new services with other platform web services providing user identity and analytics;
■ Work with architects, engineers and vendors to realize the total product vision as a comprehensive world-class solution;
■Team nmanagement (Schedule control and education)
■Ability to code and make internal design on all features
■Analize deeply for program code and enhancement for trouble and features
■Review and suggest for program code
Required Qualifications ■ Candidate must possess at least a Bachelor's/College Degree , Computer Science/Information, Technology, Computer Engineering.
■ At least 5 years programming experience
■ With knowledge of Java script, Java , C#, HTML, MySQL, Spring Framework, AngularJS and Windows server
■ With team leader or Supervisor experience
Salary Monthly Salary 65,000 〜 90,000
Location Makati City

DATA ANALYST ID:36092

Job Description Analyze data from various data sources
Create data models based on user requirements
Create and design dashboards for the data analyzed
Required Qualifications • Graduate of 4-5 year Math related courses (Math, Statistics or equivalent)
• Minimum of 2 years of experience in Data Analytics
• Must have knowledge and actual experience in scripting, database, R language, Python, SAS, Matlab, Octave, SQL, JSON, Postgre, Java, JavaScript, Schellscript, Tableu, Pentaho – Kettle, Amazon redshift, Hadoop, Gretl
• Has experience in industries like IT, manufacturing or healthcare
• Nihongo Skills is an advantage
• Excellent team player
• Adaptable and flexible
Salary Monthly Salary 25,000PHP 〜 50,000PHP
Location Makati City,Alabang city

Senior Software Engineer ID:37395

Job Description  Collaborate with business analysts and developers to produce software designs
 Formulate program specifications and basic prototypes
 Transform software designs and specifications into high functioning code in the appropriate language
 Integrate individual software solutions to higher level systems
 Use web-based tools to create advanced SaaS when applicable
 Test code periodically to ensure it produces the desirable results and perform debugging when necessary
 Perform upgrades to make software and systems more secure and efficient
 Collaborate with technical writers to create documentation for user support
 Attend Job interview.
Required Qualifications  With working experience not less than 5 years.
 Programming Languages as (PHP, JavaScript, MySQL, jQuery), HTML 5 CSS3
 Knowledge of Object Oriented Programming in PHP Frameworks.
 Working Experienced source code management like Git
 Experience in mobile application is a plus.
 Good communication skills
 Experience in handling people is a plus.
Salary Monthly Salary 30,000PHP 〜 70,000PHP
Location Makati City

Jr. / Sr. Sales / Account Executives ID:35805

Job Description MUST have solid background in selling technology products & services to corporate clients.
The role is to close new accounts, handle existing and maintain good relationship with Clients.
All accounts MUST be huge business enterprise, not gov’t or small business accounts
Should be able to reach target quota
This is an individual role (no team)
Required Qualifications Minimum of 5 years – Max of 15 years solid technology sales experience
Salary Monthly Salary 50,000PHP 〜 150,000PHP
Location Makati City

SALES OFFICER - PROJECT-BASED (SO-PB)N2 to N1 ID:38779

Job Description This position is responsible for providing marketing strategies formulation and implementation. Conduct market research and related data analysis. The candidate should have a thorough understanding of Marketing budget, planning and has their own monitoring system. He or she should have the backing of a good Sales target reach and market segment that can access networks of clients local, abroad and the Japanese market.
As the SO, you will report directly to the Director.
JOB RESPONSIBILITIES
• Reports to the Director.
• Responsible for sales & marketing strategies formulation and implementation
• Marketing budget, planning and monitoring
• Prepares sales materials & reports preparation and update to stakeholders
• Conduct market research and related data analysis
• Creates, prepares, presents Sales materials and translation to clients and stakeholders
• Looks for leads and clients local and abroad
• Coordinates with Japanese and Foreign clients
Required Qualifications EDUCATION

Associate's Bachelor's degree in Business Administration, or equivalent combination of education

EXPERIENCE
• Preferred language is Japanese or a JLPT N1 certification
• At least 3 years in Sales experience
• Strong performance management
• Excellent program planning and execution skills
• Strong analytical skills; very detailed oriented
• Strong decision-making skills and problem-solving skills
• Knowledgeable in call center tools and processes
• Proficient in MS Office applications
• Excellent people management skills
• Experience working with shared services
• Experience in the application of various business applications
• Quality Assurance optimum requirement.
SKILLS and COMPETENCIES
• Proven track record in achieving the set sales goals/targets set forth
• Good command in both written and spoken English specially the Japanese language
• A Problem solver with excellent communication skills
Salary Monthly Salary 90,000PHP 〜 130,000PHP
Location Global City in Taguig City,Taguig City

LINGUIST OFFICER (LO) N2 to N1 ID:38780

Job Description This position is responsible for providing leadership and support to a team of language, script or document translators and oversee their performance against specified account / program metrics (KPIs) and provides the necessary support and assistance in order for these metrics to be improved on, attained or exceeded. You will regularly perform tasks related to administrative duties and team management (i.e. coaching and mentoring, performance feedback-giving), as well as data reporting on the team’s performance to the Management team. Technical skills and attention to detail to manage projects to achieve quality expectations, timelines and budget are a necessity for this position
As the LO, you will report directly to the Director.
JOB RESPONSIBILITIES
• Reports to the Director.
• Manages and oversees the activities of a team of translators ensuring quality of work and that each individual performs at par with the standards set by the company and the client.
• Monitors the performance of each team member against specified account / program metrics (KPIs), and provides the necessary support and assistance in order for metrics to be improved on, attained, or exceeded.
• Regularly performs tasks related to team management (i.e. coaching and mentoring, performance feedback-giving), as well as data reporting on the team’s performance.
• Performs administrative duties for the team (attendance, adherence, et al)
• Motivates agents to perform at their maximum capacity in order to fulfill professional growth targets, enhance the productivity of the account, and the overall profitability of the company.
• Coordinates and acts as first point-of-contact with all clients for smooth implementation of the services we provide them.
• Analyzes and maintains all service level and contractual requirements.
• Responsible for making all the reports needed by each client of the company.
• Ensures department operates efficiently according to program and company measures and policies
• Maintain understanding of program specific training.
• Resolve escalated client/customer complaints.
• Determine appropriate staff-management levels and implement strategies to ensure the efficient operation of the department.
• Coordinate, plans, and assigns work for staff in accordance with the organization’s policies and applicable client requirements.
• Prepare guidelines, training materials and tools, aligned to client specifications.
• Ensure close and regular communication with all internal project stakeholders.
Required Qualifications EDUCATION

Associate's Bachelor's degree in Business Administration, or equivalent combination of education



EXPERIENCE
• Preferred language is Japanese or a JLPT N1 certification.
• At least 3 years language/translator experience
• Strong performance management
• Excellent program planning and execution skills
• Strong analytical skills; very detailed oriented
• Strong decision-making skills and problem-solving skills
• Knowledgeable in call center tools and processes
• Proficient in MS Office applications
• Excellent people management skills
• Experience working with shared services
• Experience in the application of various business applications
• Quality Assurance optimum requirement.
SKILLS and COMPETENCIES
• Project Management experience, and strong technical aptitude.
• A Problem solver with excellent communication skills
• Demonstrated effectiveness and ability to work independently regardless of distractions and/or general noise
• Acts honestly and professionally, ability to handle confidential and sensitive information
• Ability to prioritize and multitask
• Strong customer service
• Ability to work with teams
• Adaptable and flexible
• Willing to be assigned at Makati City
• Amenable to Shifting schedules – 7-days a week / 24/7
Salary Monthly Salary 70,000PHP 〜 100,000PHP
Location Global City in Taguig City,Taguig City

Japanese speaker CSR(N3-N2) ID:34338

Job Description ・Coordinate with department heads and clients on the project
・Oversee the encoding of information on the department’s preferred system
・Maintain and implement accuracy measures in inputing information
・Create and maintain monitoring system
・Lead and maintain the group’s harmonious relationship
Required Qualifications
Requirements
・Candidate must possess at least a Bachelor’s/College Degree , Post Graduate Diploma /
・Master’s Degree, any field.
・Required language(s): Japanese (N3, JPLT)
・At least 2 year(s) of working experience in the related field is required for this position.
・Preferably Supervisor / 5 Yrs & Up Experienced Employees specializing in Encoding,
・Translations, Customer Service, Technical Support or equivalent.
・5 Full-Time position(s) available.
Salary Monthly Salary 25,000PHP 〜 50,000PHP
Location Global City in Taguig City

Senior Java Software Engineer ID:27926

Job Description ■ Programing for system of paying of web-site and construction of back-office
■ Implementing a web system from Business to Consumer
■ Continuously improve software engineering practices
■ Work within and across Agile teams to design, develop, test, implement, and support technical solutions across a full-stack of development tools and technologies
Required Qualifications ■ Candidate must possess at least a Bachelor's/College Degree , Computer Science/Information, Technology, Computer Engineering.
■ Java programming experience (1 years+)
■ With experience in developing web-based systems
■ Prefarably with programming experience (html, javascript, jQuery)
■ Favor those with Japanese language background
Salary Monthly Salary 30,000PHP 〜 70,000PHP
Location Makati City

SAP Consultant (FICO Module) ID:37196

Job Description Job Description:
1. Assume primary responsibility for the successful implementation of assigned SAP processes, solutions and products
- Contribute in building the project plan and schedule
2. Analyze customers' busienss requirements, map to SAP technology, identify gaps and dependencies among applicable modules
3. Demonstrate product functionality within the client's business context
4. Develop functional design, specifications and modifications to close gaps
5. Configure the solution (including interface with among modules)
- Develop test scenarios and scripts to ensure quality of designed system
- Engage in system testing as required by the project
6. Train users and other team members
- Prepare data migration and cut-over plans
- Create and use data migration tools as required by the project
7. Prepare documentation for user's references or as required by the project methodolgy, ISO requirements and consultants billing purposes
- Render post go live support
8. Establish sustained and satisfactory relationship with clients
9. Apply change management techniques to fully support client's transformation and increase speed of implementation
10. Identify opportunities for additional consultancy work during the project life cycle
- Report to clients' site and observe the clients' office policies
Required Qualifications Must possess a Bachelor’s/College Degree in Accounting, Computer Science/Information Technology, Engineering or equivalent
At least 2 years working experience in the related field
Must be knowledgeable is SAP application/software
Must have experience in SAP Logistics module (SD, MM, PP, PS, PM, QM), SAP FICO module, SAP Technical modules (BASIS, ABAP)
Experience in project implementation and roll outs is an advantage
Salary Monthly Salary 35,000PHP 〜 80,000PHP
Location Quezon city

SAP Consultant (Logistics SD, MM, QM, PP, PS, PM) ID:37198

Job Description 1. Assume primary responsibility for the successful implementation of assigned SAP processes, solutions and products
- Contribute in building the project plan and schedule
2. Analyze customers' busienss requirements, map to SAP technology, identify gaps and dependencies among applicable modules
3. Demonstrate product functionality within the client's business context
4. Develop functional design, specifications and modifications to close gaps
5. Configure the solution (including interface with among modules)
- Develop test scenarios and scripts to ensure quality of designed system
- Engage in system testing as required by the project
6. Train users and other team members
- Prepare data migration and cut-over plans
- Create and use data migration tools as required by the project
7. Prepare documentation for user's references or as required by the project methodolgy, ISO requirements and consultants billing purposes
- Render post go live support
8. Establish sustained and satisfactory relationship with clients
9. Apply change management techniques to fully support client's transformation and increase speed of implementation
10. Identify opportunities for additional consultancy work during the project life cycle
- Report to clients' site and observe the clients' office policies
Required Qualifications Must possess a Bachelor’s/College Degree in Accounting, Computer Science/Information Technology, Engineering or equivalent
At least 2 years working experience in the related field
Must be knowledgeable is SAP application/software
Must have experience in SAP Logistics module (SD, MM, PP, PS, PM, QM), SAP FICO module, SAP Technical modules (BASIS, ABAP)
Experience in project implementation and roll outs is an advantage
Salary Monthly Salary 35,000PHP 〜 80,000PHP
Location Quezon city

Customer Support SV(Japanese speaker) ID:37985

Job Description Japanese speake customer support supervisor
mail, phone support retrate with IT in Japanese.
Required Qualifications Candidate must possess at least a Bachelor’s/College Degree ,
• Candidate must speak , read write Japanese. N3 to N2 level
• Applicants must be willing to work in Makati
• Preferably Supervisor / 3 Yrs & Up Experienced Employees specializing in Education or equivalent
• Full-Time position(s) available
• Strong decision-making ability that require quick-thinking and broad perspective
• Can work under minimum supervision, willing to be trained, and welcoming of feedback and further development
Salary Monthly Salary 30,000PHP 〜 70,000PHP
Location Makati City

Quality Assurance Engineer ID:37399

Job Description  Review requirements specifications and technical design documents to provide timely
and meaningful feedback
 Create detailed, comprehensive and well-structured test plans and test cases
 Estimate, prioritize, plan, and coordinate testing activities
 Design, develop and execute automation scripts using open source tools
 Identify, record, document thoroughly and track bugs
 Perform thorough regression testing when bugs are resolved
Required Qualifications  BS/MS degree in Computer Science, Engineering or a related subject
 Proven working experience in software development
 Proven working experience in software quality assurance
 Strong knowledge of software QA methodologies, tools, and processes
 Experience in writing clear, concise and comprehensive test plans and test cases
 Hands-on experience with both white box and black box testing
 Hands-on experience with automated testing tools
 Solid knowledge of SQL and scripting
 Experience working in an Agile/Scrum development process
 Experience with performance and/or security testing is a plus
Salary Monthly Salary 30,000PHP 〜 35,000PHP
Location Makati City

Mandarin CSR ID:38913

Job Description
Required Qualifications
Salary Monthly Salary 60,000PHP 〜 70,000PHP
Location Taguig City

Japanese Interpreter/Translator ID:37852

Job Description (1) Bilingual IT Engineer
Acts as coordinator ensuring seamless information discussion / collaboration with the Japanese system integrator partner, the Japanese end-client/customer and the Pointwest offshore techical delivery team. As the coordinator, the resource may be assigned onsite in Japan at the client site or offshore with the Manila team. The engineer should have ample IT experience in related projects for services such as development / integration, maintenance or testing to be able to converse with the Japanese team and Manila team in the context of an IT project. The resource is expected to be fluent in reading and writing Nihonggo in a format and tone acceptable to the business environment. Some of the sources of information will include phone conversations / telecons, email, status reporting, existing technical and non technical documentations in both English and Japanese.
Required Qualifications -Must be a college graduate (preferably IT-related course)
-Preferably with team management / supervisory experience.
-Preferably with bridge engineer experience.
-Willing to work from any Pointwest delivery center (UP, Makati, RBC -- but preferably UP)
-Must be fluent in reading and writing Nihonggo in a format and tone acceptable to the business environment.



Salary Monthly Salary 30,000PHP 〜 80,000PHP
Location Makati City,Pasig City,Quezon city

Bilingual IT Engineer with Delivery Management Skills ID:38501

Job Description Must have a much broader perspective to be able to converse with senior level Japanese system integrator partners and end users which may include C-suite level in role. His/her inputs to the coordination may include probing questions that relate to scope, risks and other unidentified information brought about by experience in leading a team or a project - which become helpful insights to the Japanese counterpart in ensuring the success of the project. The resource may or may not be asked to lead a team offshore but will utilize this skills when planning for a project with the client. Negotiation or influencing skills is also needed in winning and delivering projects.
-provides the business and technical functions needed to successfully achieve what a client expects to receive.
-Ensure build phase of projects are delivered on time and with high quality.
-Co-ordinate through the development managers all delivery activities and acts as
the escalation point for all development issues specific to projects.
-Provide overall development project leadership and direct project teams in the
delivery of high-quality products within committed timeframes.
-Co-ordinate with the development teams and vendors to ensure the right teams
are working on the right build components at the right time, with clear
expectations of milestones and goals.
Required Qualifications -Must be a college graduate (preferably IT-related course)
-Preferably with team management / supervisory experience.
-Preferably with bridge engineer experience.
-Willing to work from any Pointwest delivery center (UP, Makati, RBC -- but preferably UP)
-Must be fluent in reading and writing Nihonggo in a format and tone acceptable to the business environment.



Salary Monthly Salary 30,000PHP 〜 80,000PHP
Location Makati City,Pasig City,Quezon city

Japanese Translator ID:37473

Job Description
Required Qualifications
Salary Monthly Salary 50,000PHP 〜 80,000PHP
Location Global City in Taguig City

Quality Assurance Engineer ID:37364

Job Description  Review requirements specifications and technical design documents to provide timely
and meaningful feedback
 Create detailed, comprehensive and well-structured test plans and test cases
 Estimate, prioritize, plan, and coordinate testing activities
 Design, develop and execute automation scripts using open source tools
 Identify, record, document thoroughly and track bugs
 Perform thorough regression testing when bugs are resolved
Required Qualifications  BS/MS degree in Computer Science, Engineering or a related subject
 Proven working experience in software development
 Proven working experience in software quality assurance
 Strong knowledge of software QA methodologies, tools, and processes
 Experience in writing clear, concise and comprehensive test plans and test cases
 Hands-on experience with both white box and black box testing
 Hands-on experience with automated testing tools
 Solid knowledge of SQL and scripting
 Experience working in an Agile/Scrum development process
 Experience with performance and/or security testing is a plus

Salary Monthly Salary 30,000PHP 〜 60,000PHP
Location Makati City

IT Engineer ID:37246

Job Description  Collaborate with business analysts and developers to produce software designs
 Formulate program specifications and basic prototypes
 Transform software designs and specifications into high functioning code in the
appropriate language
 Integrate individual software solutions to higher level systems
For Senior IT Engineer
 Use web-based tools to create advanced SaaS when applicable
 Test code periodically to ensure it produces the desirable results and perform debugging
when necessary
 Perform upgrades to make software and systems more secure and efficient
 Collaborate with technical writers to create documentation for user support.

For Junior IT Engineer
 Execute full life cycle software development
 Write well designed, testable, efficient code
 Produce specifications and determine operational feasibility
 Integrate software components into a fully functional software system
 Develop software verification plans and quality assurance procedures
 Document and maintain software functionality
 Tailor and deploy software tools, processes and metrics
 Serve as a subject matter expert
 Comply with project plans and industry standards
Required Qualifications For the Senior IT Engineer
1.Excellent knowledge of technical management, information analysis and of computer hardware/software systems.
2.Expertise in data center management and data governance.
3.Hands-on experience with computer networks, network administration and network installation.
4.BS in Computer Science, MIS or similar field.
6. At least 5-6 years of working experience in the related field is required.
7.Programming languages as (PHP, JavaScript, MySQL, jQuery), HTML 5 CSS3.
8.Working experienced source code management like Git.

For the Junior IT Engineer
1. Must be graduate of Bachelors Degree of Computer Science or its equivalent.
2. At least 2 years of working experience in the related field is required.
3. Programming languages as (PHP, JavaScript, MySQL, jQuery), HTML 5 CSS3.
4. Working experienced source code management like Git.
5. Good communication skills.
6. Willing to work under pressure and with minimum supervision.
Salary Monthly Salary 30,000PHP 〜 70,000PHP
Location Makati City

Sales Manager - Manila ID:37074

Job Description Identifies potential clients for Projects by researching industry and related events
Locate and propose business proposals
Screen Potential Business Deals by Analyzing Market Strategies
Support new business deals
Required Qualifications Bachelors Degree Holder
10 - 15 years of Solid exp
Willing to do field work
Salary Monthly Salary 50,000PHP 〜 70,000PHP
Location Cebu City

All40 (1〜20 )