Host, Business Dev for Casino Marketing (Chinese)ID:39195

35,000 PHP ~ 60,000 PHPParañaqueOver 3 months ago

Overview

  • Salary

    35,000 PHP ~ 60,000 PHP

  • Industry

    -

  • Job Description

    POSITION SUMMARY:

    The Host, Business Development-Services is responsible to carry out all daily Signature Counter operations and Signature gaming floor hosting services. Act as a front line sales and customer service ambassador to ensure a high standard of guest relations is provided to all premium patrons in accordance with established service standards. Constantly strive to delight our guests; exceed their expectations through gracious, enthusiastic, and personalized service.

    PRIMARY RESPONSIBILITIES:

    1. Locate, identify and develop new/existing premium players
    2. Cultivate relationship with existing players and increase loyalty by serving as a personal contact to premium players to ensure excellent customer service
    3. Station at designated areas to maintain excellent service and contribute to guest satisfaction by greeting all patrons and provide proactive service by anticipating and meeting their needs
    4. Have a full understanding and cross selling of all casino products, promotions and resort facilities
    5. Participate and assist in all casino events and promotions which are targeted to premium guests
    6. Maintain and growth accurate database for management’s information and evaluation
    7. Achieve clients quotas / targets / goals as assigned by the Company
    8. Assist premium members with all membership related transactions, enquiries, comps redemption and transport / accommodation / dining / show reservations;

Qualifications

  • Requirement

    I. Experience

    1. At least one year experience in sales or customer service field, preferably in casino marketing

    II. Education

    1. Tertiary Qualifications

    III. Skills / Competencies

    1. Proven customer service orientation, energetic and enthusiastic
    2. To be flexible and accommodating as this may require extra hours out of normal work hours
    3. Computer literate
    4. Excellent interpersonal and communication skills in English
    5. Multilingual or ability to converse in Chinese or Korean and English

    6. Pleasant and mature disposition
    7. Able to define problems, collect data, establish facts, and draw valid conclusions
    8. Able to work under pressure and result driven
    9. Able to work rotating shift
    10. A team player

  • English Level

    -

  • Other Language

    Tagalog, Chinese, English

Additional Information

  • Benefit

    COD Employee Benefits
    Basic Salary: Please ask current & expected salary
    Housing Allowance (for expats)
    Overseas Living Premium (for expats)
    1 time relocation package OR 1 month accommodation at the hotel for free
    Visa Processing (shouldered by COD)
    Uniforms and laundry service
    Free meals during shift (all Buffet style)
    HMO & Life Insurance

  • Working Hour

    3:00 ~ 11:00

  • Holiday

    Irregular Shift

  • Job Function