Salesforce FuncIT Functional and Configuration Analysttional and Configuration AnalystID:40432

70,000 PHP ~ 80,000 PHPGlobal City in Taguig CityOver 3 months ago

Overview

  • Salary

    70,000 PHP ~ 80,000 PHP

  • Industry

    Call Center / IT-Enabled Services / BPO

  • Job Description

    Manage implementation of Salesforce solution design to meet new business requirements
    •Design functional solutions and perform system configurations based on specified business requirements.
    •Create and maintain functional documentations and other related documents on all configuration and related developments completed.
    •Problem solving issues and providing timely responses and solutions as required.
    •Executing unit test procedures and scenarios to ensure meeting requirements.
    •Working within project planning constraints, communicating any identified project risks and issues to the lead/manager accordingly and providing inputs to the change control process
    •Supporting the Operational Teams during the UAT and rollout phases
    •Collaborates as needed with other global support team members on configuration design questions and analysis

Qualifications

  • Requirement

    Required:
    -Bachelors Degree holder
    -Minimum of 2 years experience working with Salesforce as Configuration Analyst
    -Excellent communication skills
    -Must be flexible with schedules
    -5 years experience in SAP ECC and CRM
    -3 years CRM business process experience
    -Experience working on or supporting one or more full life cycle Salesforce Implementation
    -Experience working with HP Service Manager and HP Quality Center
    -Experience working in a Global Environment

  • English Level

    Business

  • Other Language

    English

Additional Information