Overview

• Salary

  60,000 PHP ~ 80,000 PHP

• Industry

  BPO / IT BPO / Call Center

• Job Description

  Summary of Responsibilities:
   On-time-delivery: Meeting milestone deadlines for closing all Corrective Action Plans
   Program performance: Monthly reporting on key metrics, weekly updates in current Corrective Action Plans, other metrics reporting as required
   Security Awareness: Being aware of the security posture and gaps within the service and the staff
   Implement responsibilities and measures relating security and privacy within the dedicated service to meet customer requirements
   Oversee documentation of all policies, procedures, and protocols used to fulfill responsibilities and measures relating security and privacy within the dedicated service
   Respond to customer communication within less than 24 hours
   Ability to anonymously report potential security violations when required
   Daily floor walks to identify violations of the security requirements
   Incident management of security or privacy concerns within the service
   New Starter and refresher Training programs
   must have sufficient seniority and expertise to close corrective actions in a timely manner
   Correctly implement and confirm physical security and access controls
   Implement and confirm technology related restrictions
   Implement and confirm protection against disclosure and theft of confidential information