概要

• 給与

  60,000 PHP ~ 70,000 PHP

• 業界

  Call Center / IT-Enabled Services / BPO

• 仕事内容

  This is BPO company. main responsibility is managing team around 10-20 people and report to client and internal. Candidate need do report and attend meeting with Chinese. so should know Chinese [Mandarin] language needed speaking, listening , writing, reading skills.
  
  >Control KPI
  >Takes orders by obtaining and verifying information.
  >Enters orders by transmitting information.
  >Provides product/service information by answering questions; offering assistance.
  >Maintains call center database by entering and verifying information; updating contact log.
  >Improves quality results by recommending changes.
  >Keeps equipment operational by following established procedures; reporting malfunctions.
  >Updates job knowledge by participating in educational opportunities.
  >Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  >Other task will be provided if need.