CUSTOMER SERVICE SUPERVISOR <ALABANG>ID:43968

30,000 PHP ~ 50,000 PHPAlabang3ヶ月以上前

概要

  • 給与

    30,000 PHP ~ 50,000 PHP

  • 業界

    Transportation / Logistics

  • 仕事内容

    -Do Purchase Order from a customer and reply to the delivery date details
    -Manufacturer Research requested by Customer, Payment monitoring, Various Data gathering
    -Monitors or reviews calls or other correspondence between representatives and customers.
    -Ensures that representatives are informed about changes to company products and services.
    -Collects data and prepares reports on customer complaints and inquiries.
    -Prepares monthly reports summarizing the assigned customer service teams performance.
    -Prepares knowledge-based documents such as summaries and responses to frequently asked questions.
    -Assists with budget preparation for the Customer Service department.
    -Generate report for Office expenses
    -Performs other related duties as assigned.

求めている人材

  • 応募条件

    <MUST>
    -Bachelors degree preferred.
    -At least 1~2years experience with related field
    -Previous experience in a supervisory role preferred.
    -Not Job Hopper
    -Proficient in Microsoft Office
    -Has experienced with Purchasing and ordering of various electronic models for mobiles phones, smartphones, and digital cameras, rapid chargers, storage battery, and solar panels for electric vehicles, and mobile phones.
    -Detailed, and multitasker
    -Has experience in IMPEX
    -Excellent verbal and written communication skills.
    -Extensive knowledge of customer service procedures and principles.
    -Organized with attention to detail.
    -Ability to resolve customer complaints and issues while maintaining a professional and calm demeanor.
    -Has experience in purchasing or IMPEX in manufacturing company

    <BETTER>
    -Has working experience with Japanese trading company

  • 英語

    Business

  • その他言語

    Tagalog

その他

  • 福利厚生

    Over time ( need to submit form)
    Travel Allowance

    basically no OT and work on rest day

  • 就業時間

    8:30 ~ 17:30

  • 休日

    Saturday
    Sunday
    philippine holiday

  • 職種