概要

• 給与

  20,000 PHP ~ 23,000 PHP

• 業界

  IT

• 仕事内容

  1. Perform preventive maintenance of customer Network, Server, PC and other endpoint devices.
  2. Prepare accurate and timely preventive maintenance reports with relevant information.
  3. Diagnose and troubleshoot technical issues related to Server, Network, PC and Office Software.
  4. Proper escalation of unresolved issues to appropriate internal teams.
  5. Document technical knowledge in the form of notes and manuals.
  6. Coordination with Customer & Vendor (if necessary) for scheduled maintenance.
  7. Knowledge of monitoring and maintaining computer systems, network, servers, and endpoint
  devices of customers.
  8. Knowledge of preventive maintenance. Pro-active maintenance to prevent unavailability of
  failure or IT resources.
  9. Corrective Maintenance. Post-active maintenance to solve problems and minimize stoppage on
  operations.
  10. Knowledge in troubleshooting of server system, network and endpoint devices including solving
  hardware and software faults.
  11. Knowledge of installation and configuration of computer hardware, software, operating system,
  and application.
  12. Knowledge to navigate and use of the below:
   Microsoft Products (Windows OS for PC, Microsoft Office – Word, Excel, PowerPoint,
  Outlook)
   Windows Server Role and Features deployment and configuration (AD, DFS, DHCP, WSUS)
   Linux-based operating system (Ubuntu, Redhat, CENTOS)
   Email System Cloud (M365, Google Workspace), On-Prem (Exchange, MDaemon)
   Back-up Software/System (Veeam, Acronis, Veritas, Arcserve)
   Server Virtualization (VMware, Hyper-V)
   EDR Services
   Hardware Equipment (Network, Server, PC, Laptop, Multi-function Printers, Mobile Phones
  and other endpoint devices)
  13. Manage PC set up and deployment to new employee.
  14. Communicates with staff through a series of actions set up the system or resolve the issue.
  15. Manage PC set up and deployment to new employee.
  16. Support Internal IT Operations.