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IT Bridge Engineer ID:40519

Salary Monthly Salary 50,000PHP 〜 100,000PHP
Location Japan,Hokkaido/Tohoku,Location
Job Description • Set up and move workstations; repair PCs; image PCs; and troubleshoot printer problems and network connectivity issues of minimal complexity.
• Install software, and telecommunications services such as computers, system software and hardware, and cabling as requested.
• Follow documented processes to conduct computer diagnostics to investigate and diagnose hardware and software problems. May replace defective components, and provide
technical assistance as directed.
• Assist with notification to licensing asset manager regarding unused licenses and follow proper controls in accordance with company policy and procedures.
• Provide first level hardware, software, and/or network support to computer users using documented procedures and available tools.
• Respond to and complete IT help tickets in a timely manner, escalating larger or more complex issues to appropriate IT staff.
• Perform data backups and maintain an inventory of computer parts for emergency repairs.
• When requested, assist site with facilities support, including space planning, security, safety, storage, and vendor relations.
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