Technical Services Engineer (MECM/SCCM/Intune)ID:45516

40,000 PHP ~ 60,000 PHPBonifacio Global City, Taguig (BGC), Cebu City3个月以上前

概述

  • 薪资

    40,000 PHP ~ 60,000 PHP

  • 产业类别

    BPO / IT BPO / Call Center

  • 工作内容

    -Provide expertise on Microsoft MECM/SCCM/Intune
    -Auditing of hardware/software inventory
    -Recommending and implementing policies and standards and ensuring adherence to security procedures
    -Analyze, optimize, and integrate applications and services
    -Involvement in activities that enhance and grow Fujitsu's customer base
    -Regular interaction with the Services "team" to ensure clarity and awareness of all activities and plans
    -Awareness of customer trends/developments (keeping Management informed)
    -Ensure that skills are maintained and enhanced in "specialist" area(s) relating to product knowledge, services knowledge, or industry knowledge
    -Awareness and adherence to Fujitsu’s service delivery processes and methods
    -Self-direction in identifying and suggesting training opportunities
    -Produce accurate, concise and timely reports as required
    -Knowledge of and adherence to customer SLAs Projects
    -Carry out and complete small projects on a range of issues relating to systems, services and responsibilities assigned to company Services.

资格

  • 应征条件

    •At least 5 years working in the IT industry providing expertise for numerous core Microsoft systems & enterprise/devise management technologies such as SCCM/MECM, Intune, CA ITCM, SOTI, Altiris etc.
    ---- Must be has experience and knowledge to analyze the details
    ---- To provide service of management technologies
    •Extensive knowledge and/or prior experience with standard software package and patch deployment methodologies, under standard change control processes within large size corporations.
    •Extensive hands-on experience automating processes through scripting using VBScript and or PowerShell
    •Thorough understanding of Active Directory; including replication, GPO and DNS.
    •Extensive knowledge of Windows operating system patching, enterprise class desktop hardware and software such as Windows 10, Mobile Device OS and antivirus. Remote management and troubleshooting, Asset management and inventory.
    •Strong understanding of TCP/IP networking for LAN and WAN.
    •Strong understanding of enterprise anti-virus solutions, endpoint data protection, and encryption.
    •Advanced knowledge of registry, permissions, and drivers and software required.
    •A solid understanding and adherence to the ITIL framework
    •Will have been responsible for a major installation, proposal or project, and will have successfully completed major tasks with a significant degree of "assigned" responsibility. (e.g. "Account management" of one or more strategic accounts, systems assurance of proposals and documentation of "non-standard" or "non-conforming" elements, project manage the delivery of a specialist service of some complexity to an agreed conclusion, project manage the commissioning or repair of a "mission" or "time" critical element of a system to acceptance, etc)
    •The ability to manage as primary engineer at least two customer accounts while supporting other systems engineers on other customers and technical problems
    •Able to deliver "support" services to customers or Fujitsu groups (e.g. education planning, second and third-level product/service support, network planning and management)
    •Recognized at many levels of the company as an authority on a particular technical, professional, or industry area
    •Has written reports, complex elements of response to proposal, system specifications, user documentation, or information dissemination material conforming to company standards

  • 英文

    Business

  • 其他语言

    Tagalog

附加信息

  • 福利制度

    -Government Mandatory Benefits
    -13 months bonus
    *Others to be disclosed during interview

  • 工作时间

    SHIFTING ~ SHIFTING

  • 假日

    depend on schedule 2 times a week

  • 职业类别