Job Description

The Sales Associate position is responsible for attending to service and sales inquiries, gathering sales leads and following them up, looking for new clients and some processing of necessary documents, including:• Receives booking registration timely and accurately. • Attends telephone calls/inquiries on all service, freight rates, closing time and vessel’s schedules. • Send a rate request to the Principal if they don't have an existing rate or file rate. • Promptly respond to telephone, and email inquiries from customers and other interested clients.Sales associates will also do calls to prospective clients, attempting to sell company’s service, to arrange appointments with the prospect clients and the sales representative. The sales representative will work with the other members of the team to grow existing customers, create new customers, and meet monthly budget at the appropriate gross margin while increasing customer satisfaction. Sales employees must develop a functional understanding of all the trade’s services, which is essential to market and sell the product. This encompasses familiarity with the business, it’s services and all its features and benefits. This will be discussed with the employee, and the business will be explained in more detail and training will be provided.