41 Jobs for IT found
ABAP DeveloperID:46168
40,000 PHP ~ 70,000 PHPMakatiJob Description
The successful candidate will be responsible for coordination with business users on their additional business needs pertaining to SAP and creation, enhancing the ABAP code. He/she will be taking task/requirements, analyzing the issue/s, create a detailed resolution of the tasks, estimate of the effort and report the status to the team on a regular basis. He/ she will create the test plans for UAT and other processes aligned with the deployment of the codes to all environments.
Benefit
to be discuss
I.T Support StaffID:46365
25,000 PHP ~ 35,000 PHPLas PiñasJob Description
1. Installing and configuring computer hardware,software, system, network, printers and scanners2. Monitoring and maintaining computer system and networks3. Responding in a timely manner to service issues and requests.4. Settinf up accounts for new users5. Repairing and replacing equipment as necessary6. Testing new technology
Benefit
to be discuss
Technical Support Engineer - Davao CityID:44600
20,000 PHP ~ 25,000 PHPDavao RegionJob Description
• Provide telephone-based support to end users on network, internet and software related issues.• Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problem.• Interface between internal operation and customer to resolve daily requirement and problem.• Identify, research and resolve technical problems based on pre-established guideline & documents.• Track & monitor issue raised to ensure timely resolution.• Identify pattern of failures and symptoms of underlying issues.• Work with network and system engineers in problem resolution.• Work in a team to achieve the required KPI & SLA.
Benefit
to be discuss
ERP & MES Engineer ID:45342
80,000 PHP ~ 120,000 PHPMakatiJob Description
Role & Responsibility]- Provides timely and effective operational support for ERP / (MES) applications (Customer Demand Management, Production Planning, Procurement, Warehousing, Inventory Management, Sales, etc.)- Monitors the ERP / (MES) support queues and ensures cases are moved through the support process in a timely manner and escalated when appropriate to bring to quicker resolution.- Actively identifies and investigates system issues, provides resolution and follow-up to end users.- Escalates more complex problems to L2 support groups (Japanese Engineers) then co-work with them.- Resolves problems by clarifying the user’s question/issue, determining the cause of the issue, selecting, and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution.- Engage with stakeholders to identify areas for improvement.- Conducts remote, classroom, and one-on-one ERP / (MES) end-user training as needed.- Proactively works to improve existing support procedures, processes, and tools.- Develop, implement, and maintain the documentation of workflow and process, as per customer and business requirements.- Contributes to support knowledgebase for Engineering Team to utilize.- Undertakes assignments on projects or special initiatives as appropriate.2, Application Development[Role & Responsibility]- Based on requests from overseas factories and/or System Department in Japan, develop, update and modify ERP/(MES) application under the supervision of Japanese engineer.- Hearing as is operation, plan to be operation model, design then implement along with Japanese Engineers.- Develop and provide other IT solutions necessary to improve client operations, enhance business performance, and resolve issues.- Remain current on technology trends to keep our software as innovative as possible.- Stay on track of the application lifecycle to ensure necessary updates are completed on time.
Benefit
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Technical Consultant - Manila ID:46323
50,000 PHP ~ 100,000 PHPManilaJob Description
- To be responsible for connectivity solutions by working with cross functional teams todrive revenue and product P&L.- To assess market demand for connectivity services to develop and review product andstrategies and roadmaps for revenue and growth.- To provide product expert technical presales and solutioning support for networkingopportunities to the corporate and carrier wholesales team on bid and pricing.- Acting as the technical resource by providing product knowledge, network knowledge,technical assistance, and pre-sales, in-sales and after-sales support.- Identifying, develop and close business opportunities with sales team. Providingsupport to sales team and presenting telecom and ICT solutions with them.- Identifying use case, understanding clients business in depth, analyze requirementsand knowing exactly which of our products can help them evolve their business.- Enhancing customer relationships by professional solution and impact the customer toaccept our product and solutions.
Benefit
to be discuss
Incident Manager - Service Management - Davao CityID:46379
55,000 PHP ~ 55,000 PHPDavao RegionJob Description
The Incident Manager will oversee and coordinate with various support teams to address internal and customer escalations. This role operates independently within the Service Management framework.ResponsibilitiesIncident Escalations• Acknowledge and manage escalated tickets, applying critical thinking to resolve customer issues handled by support• Identify chronic cases for all services and escalate to the relevant Engineering team.P1 Incident Coordination• Acknowledge P1 incidents and participate in bridge calls with customers.• Ensure the appropriate support team joins the bridge call and resolves the issue promptly.• Regularly update customers on findings, troubleshooting performed, and next steps.Incident Reporting• Create and distribute incident reports to stakeholders.
Benefit
to be discuss
ITSM Analyst, Managed Services - Davao CityID:46377
40,000 PHP ~ 40,000 PHPDavao RegionJob Description
The ITSM Analyst plays a crucial role in enhancing the efficiency, effectiveness, and quality of services provided to customers, the business, and stakeholders. They are responsible for offering valuable insights into service performance, maintaining records, tracking key metrics, identifying areas for improvement, and mitigating problems to prevent customer impact.Primary Responsibilities:• Assist the Service Management Lead in designing, documenting, maintaining, and enhancing core Service Management policies, processes, and procedures.• Ensure that all changes meet specified criteria, including robustness, minimal organizational impact, desired performance delivery, appropriate rollback plans, thorough testing, compliance with security requirements, and implementation of communication plans.• Support the Change Advisory Board (CAB) and Release meetings.• Prepare service reviews focusing on incidents, change requests, and responsiveness.• Generate monthly reports detailing IT Services against service levels.• Assist Incident, Problem, Service, and Change management functions by analyzing trends and patterns.• Review the Service Level Management process for continuous improvement opportunities.• Provide proactive recommendations for process enhancement.• Support ITSM process and/or service implementation for designated initiatives by documenting requirements and acceptance criteria from process owners and stakeholders.
Benefit
to be discuss
Software Senior Developer ID:46185
70,000 PHP ~ 120,000 PHPMakatiJob Description
Under direct supervision, supports the analysis, development, modification, testing and maintenance of operating systems software. Supports business leadership and senior development professionals in the analysis of software and hardware system needs, options, risks, costs, and impact on business process and goals. Evaluates supplied software products and applications. Independently analyzes and isolates the application issues and performs problem resolution.RESPONSIBILITIESAnalyzes system requirements, preparing of specifications, designing, coding, testing, debugging and documenting. Implements complex requirements for multiple platforms, operating systems, and applications.Resolves problems by devising or modifying procedures. Considers equipment capacity and limitations, operating time, and form of desired results when developing resolutions.Supports the identification of system requirements by interviewing users, interviewing and selecting vendors (if applicable), analyzing applications, evaluating existing and proposed systems, and recommending solutions.Independently analyzes and isolates application issues and performs problem resolution.Monitors progress of software based projects by tracking activity, resolving problems, publishing progress reports, and recommending actions.Improves systems performance by investigating problems, developing specifications, identifying trends in technology, and recommending solutions.Assists with formulating and defining specifications for software programming applications and modifies existing applications.Performs other duties as directed.
Benefit
TBD
On-Site System Engineer – Batangas ID:45144
18,000 PHP ~ 21,000 PHPBatangas OthersJob Description
1. System Planning. Study and plan IT resources needed in line with company direction and needs2. IT Resource Provisioning. Acquire, setup and deploy IT resource, as well as changes on the IT resource3. Preventive Maintenance. Pro-active maintenance to prevent unavailability or failure on IT resource4. Corrective Maintenance. Post-active maintenance to solve problems and minimize stoppage on operation s5. With skills and knowledge on the ff. systems:• LAN, Internet, Telephone Network• ESET AV, Active Directory, Windows Update Service, Hibun, Kanzen Shoukyo• Backup System (Atempo Time Navigator)• Door Access, Camera & Recorder System• Window Base File Server, AD, RMS, OMS... etc.• Linux Base (COACH)• Solaris Base (CAE File/Oracle/Virtual Hosting Server)• Office Automation Software (MS Office, Adobe Acrobat... etc.)• Hardware (Office PC, Inkjet Printer, DesktopScanner, Laser Printer, Projector ...etc.)• Multi-function Printers/Plotters• Product Softwares (Solidworks, CATIA, CAD Doctor, CR-5000, NX/NX I-DEAS, Mentor Graphics CHS, Mentor Graphics xPedition, Cadra, Rinocerous, Micro CADM, ANSYS, Hyper Works, Adobe Photo Shop, Adobe Illustrator, OPTPIX Imesta... etc.)• Hardware (CAD Workstations)6. Contributes to team effort by accomplishing related results as needed
Benefit
to be discuss
GRAPHIC ARTIST ID:46333
17,000 PHP ~ 25,000 PHPAlabangJob Description
Job DescriptionThe Graphic Artist plays the role of creating and implementing the graphics and visual elements of our slot machines. This position offers an opportunity to showcase artistic skills and contribute to the overall success of our game development projects.Responsibilities
Benefit
Government Mandated
Other benefits will be dicuss by the client