N1 Translator from English to JapaneseID:39783
50,000 PHP ~ 80,000 PHPGlobal City in Taguig City, Taguig City3ヶ月以上前概要
給与
50,000 PHP ~ 80,000 PHP
業界
Call Center / IT-Enabled Services / BPO
仕事内容
• Reports to the Japan Desk Section Manager
• Manages and oversees the activities of a team of teachers ensuring that each individual performs at par with the standards set by the company and the client
• Performs administrative duties for the team
• Motivates teachers to perform at their maximum capacity in order to fulfill professional growth targets, enhance the productivity of the account, and the overall profitability of the company.
• Coordinates and acts as first point-of-contact with all clients for smooth implementation of the services we provide them.
• Ensures department operates efficiently according to program and company measures and policies
• Resolve escalated client/customer complaints
• Determine appropriate staff-management levels and implement strategies to ensure the efficient operation of the department.
• Perform other related duties, as assigned
求めている人材
応募条件
EXPERIENCE
• Related supervisory experience is preferred
• Experience working in a BPO environment is desirable
SKILLS and COMPETENCIES
• Strong written and verbal English communication skill
• Strong written and verbal Japanese commination skill (N2 or higher)
• Attention to detail and accuracy
• Ability to navigate computerized data entry system or relevant applications
• Demonstrated effectiveness and ability to work independently regardless of distractions and/or general noise
• Acts honestly and professionally, ability to handle confidential and sensitive information
• Ability to prioritize and multitask
• Strong customer service
• Ability to work with teams
• Adaptable and flexible英語
Business
その他言語
English
その他
福利厚生
*SSS, Philheath, Pag-Ibig, 13th month pay, Overtime
*Others: up to PHP 2,000
*SL/VL就業時間
8:00 ~ 8:00/Shift
休日
2 days off(Shifting schedule)
職種