Night Shift Team Leader ID:41140

30,000 PHP ~ 30,000 PHPOrtigas in Pasig City3ヶ月以上前

概要

  • 給与

    30,000 PHP ~ 30,000 PHP

  • 業界

    Call Center / IT-Enabled Services / BPO

  • 仕事内容

    This is BPO company. main responsibility is managing team around 10-20 people and report to client and internal. Candidate need do report and attend meeting as well if need.

    >Control KPI
    >Takes orders by obtaining and verifying information.
    >Enters orders by transmitting information.
    >Provides product/service information by answering questions; offering assistance.
    >Maintains call center database by entering and verifying information; updating contact log.
    >Improves quality results by recommending changes.
    >Keeps equipment operational by following established procedures; reporting malfunctions.
    >Updates job knowledge by participating in educational opportunities.
    >Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
    >Other task will be provided if need.

求めている人材

  • 応募条件

    BPO Company [located Japan, Thailand,China Philippines].
    In Philippi>>Good English communication and writings skills.
    >>Experience in online chat&Tickets handling; TL experience at least two years.
    >>Computer Savy: Fast learner and willing to learn; good at analyzing and doing reports with Microsoft tools ( Excel, PPT, Words, Visio etc) .
    >>Can start immediately.
    ne there are 40 employees, Japanese Division are around 20 employees.
    They have 10-15client in Philippines.

  • 英語

    Business

  • その他言語

    English

その他

  • 福利厚生

    SSS, PhilHealth, HMDF, 13month
    Transportation 50Php/day
    HMO[one only]

  • 就業時間

    shifting ~ shifting

  • 休日

    Shifting Schedule,

  • 職種