Night Shift Team Leader ID:41140
30,000 PHP ~ 30,000 PHPOrtigas in Pasig City3ヶ月以上前概要
給与
30,000 PHP ~ 30,000 PHP
業界
Call Center / IT-Enabled Services / BPO
仕事内容
This is BPO company. main responsibility is managing team around 10-20 people and report to client and internal. Candidate need do report and attend meeting as well if need.
>Control KPI
>Takes orders by obtaining and verifying information.
>Enters orders by transmitting information.
>Provides product/service information by answering questions; offering assistance.
>Maintains call center database by entering and verifying information; updating contact log.
>Improves quality results by recommending changes.
>Keeps equipment operational by following established procedures; reporting malfunctions.
>Updates job knowledge by participating in educational opportunities.
>Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
>Other task will be provided if need.
求めている人材
応募条件
BPO Company [located Japan, Thailand,China Philippines].
In Philippi>>Good English communication and writings skills.
>>Experience in online chat&Tickets handling; TL experience at least two years.
>>Computer Savy: Fast learner and willing to learn; good at analyzing and doing reports with Microsoft tools ( Excel, PPT, Words, Visio etc) .
>>Can start immediately.
ne there are 40 employees, Japanese Division are around 20 employees.
They have 10-15client in Philippines.英語
Business
その他言語
English
その他
福利厚生
SSS, PhilHealth, HMDF, 13month
Transportation 50Php/day
HMO[one only]就業時間
shifting ~ shifting
休日
Shifting Schedule,
職種