概要

• 給与

  20,000 PHP ~ 23,000 PHP

• 業界

  BPO / IT BPO / Call Center

• 仕事内容

  -Handles inquiries/incident reports coming from clients in both English & Mandarin via phone, email, chat, etc.
  -Translates inquiries from Mandarin to English (vice versa) and escalates as needed
  -Communicates with clients
  -Extract and analyze data and initiate process improvement
  -Attend daily, weekly, and monthly meeting and reporting