Technology AnalystID:40290
20,000 PHP ~ 25,000 PHPBonifacio Global City, Taguig (BGC), TaguigOver 3 months agoOverview
Salary
20,000 PHP ~ 25,000 PHP
Industry
Accounting / Auditing / Law Firm
Job Description
Operations
• Ensure the delivery of the committed support as listed in SLA to the team
• Manage and ensure all day-to-day operations are executed and completed within guidelines, policies and processes, e.g. daily systems backup and systems health checks, etc.
• Important role for all DRP and operations planning and processes to ensure any major disaster situations can be handled promptly and to ensure compliance to audit and SOX requirements
• Execute the systems self audit to ensure compliance, SOX and systems operational excellence
Technical Management
• Provide technology analysis, selection, development, and implementation in alignment with the different regional technology and EIS functional teams
• Monitor and recommend continuous technology improvements to provide a competitive advantage to SPE businesses, efficiencies and low technology “cost of ownership”
• Part of the regional IT team in establishing and managing technology standards, operational policies and processes in alignment with the regional technology and different EIS functional teams
Project Management
• Provide project management/coordination role under regional IT management supervision
• Lead the project charter creation, documentation and approval process
• Responsible for design review, implementation, and support of projects from inception to completion under regional IT management supervision
General Regional IT Operational Administration and Reporting
• Manage external vendors in obtaining quotes and negotiating prices (under regional IT management supervision)
• Prepare and generate IT purchase orders and verify invoices against purchase orders for approvals
• Update and document IT operational processes and improvements
• Responsible for ensuring the server rooms are well maintained and clean and tidy
• Responsible for keeping all IT asset inventory for assigned territory, and ensuring all IT asset assigned to the businesses are kept up to date at all times
• Responsible for providing appropriate approved IT asset for employee on-boarding and recovering of the IT assets on employee off-boarding
Qualifications
Requirement
Competencies & Requirements:
• Minimum 3 years employment in the IT industry working in a complex global infrastructure environment.
• Minimum 2 years’ experience with data center/server room management and operations.
• Minimum 1 years working experience with server virtualization, server configuration and server management
• Minimum 2 years’ experience with Microsoft suit of products like Server, OS, Office, Outlook, Office communicator, etc is required.
• Bachelor degree or equivalent experience preferred.
• Flexibility for shift work.
Knowledge and Skills:
• Basic project management skills
• Strong data center or server room operational management skills
• Strong interpersonal skills are required. Ability to work effectively with team members, clients and other areas of the IT environment
• Good written and oral communications
• Excellent technical problem solving abilities
• Good working knowledge on VMWare, Citrix, VPN technologies
• Excellent working knowledge on Microsoft Windows Operating Systems (both servers and desktops), Office Suite and Outlook
• Basic understanding on information security protection systems like McAfee Antivirus and HIPS, firewall, etc
• Good knowledge with ITIL processes will be an advantage, preferably with ITIL certification
• Knowledge on mobile devices and mobile operating systems, eg iOS, Andriod, MS Mobile OS.
Experience:
• Ability to understand users’ IT problems/requests and provide solid resolutions/solutions within SPE systems framework and standards
• Handle multiple tasks and be flexible in a fast paced environment
• Deliver on time, commitment, and quality
• Managing and operating complex data centers/server rooms.English Level
Native
Other Language
English
Additional Information
Benefit
-
Working Hour
8:00 ~ 17:00
Holiday
Saturday,Sunday and National Holiday
Job Function