Technology AnalystID:40290

20,000 PHP ~ 25,000 PHPBonifacio Global City, Taguig (BGC), TaguigOver 3 months ago

Overview

  • Salary

    20,000 PHP ~ 25,000 PHP

  • Industry

    Accounting / Auditing / Law Firm

  • Job Description

    Operations
    • Ensure the delivery of the committed support as listed in SLA to the team
    • Manage and ensure all day-to-day operations are executed and completed within guidelines, policies and processes, e.g. daily systems backup and systems health checks, etc.
    • Important role for all DRP and operations planning and processes to ensure any major disaster situations can be handled promptly and to ensure compliance to audit and SOX requirements
    • Execute the systems self audit to ensure compliance, SOX and systems operational excellence

    Technical Management
    • Provide technology analysis, selection, development, and implementation in alignment with the different regional technology and EIS functional teams
    • Monitor and recommend continuous technology improvements to provide a competitive advantage to SPE businesses, efficiencies and low technology “cost of ownership”
    • Part of the regional IT team in establishing and managing technology standards, operational policies and processes in alignment with the regional technology and different EIS functional teams

    Project Management
    • Provide project management/coordination role under regional IT management supervision
    • Lead the project charter creation, documentation and approval process
    • Responsible for design review, implementation, and support of projects from inception to completion under regional IT management supervision

    General Regional IT Operational Administration and Reporting
    • Manage external vendors in obtaining quotes and negotiating prices (under regional IT management supervision)
    • Prepare and generate IT purchase orders and verify invoices against purchase orders for approvals
    • Update and document IT operational processes and improvements
    • Responsible for ensuring the server rooms are well maintained and clean and tidy
    • Responsible for keeping all IT asset inventory for assigned territory, and ensuring all IT asset assigned to the businesses are kept up to date at all times
    • Responsible for providing appropriate approved IT asset for employee on-boarding and recovering of the IT assets on employee off-boarding

Qualifications

  • Requirement

    Competencies & Requirements:
    • Minimum 3 years employment in the IT industry working in a complex global infrastructure environment.
    • Minimum 2 years’ experience with data center/server room management and operations.
    • Minimum 1 years working experience with server virtualization, server configuration and server management
    • Minimum 2 years’ experience with Microsoft suit of products like Server, OS, Office, Outlook, Office communicator, etc is required.
    • Bachelor degree or equivalent experience preferred.
    • Flexibility for shift work.

    Knowledge and Skills:
    • Basic project management skills
    • Strong data center or server room operational management skills
    • Strong interpersonal skills are required. Ability to work effectively with team members, clients and other areas of the IT environment
    • Good written and oral communications
    • Excellent technical problem solving abilities
    • Good working knowledge on VMWare, Citrix, VPN technologies
    • Excellent working knowledge on Microsoft Windows Operating Systems (both servers and desktops), Office Suite and Outlook
    • Basic understanding on information security protection systems like McAfee Antivirus and HIPS, firewall, etc
    • Good knowledge with ITIL processes will be an advantage, preferably with ITIL certification
    • Knowledge on mobile devices and mobile operating systems, eg iOS, Andriod, MS Mobile OS.

    Experience:
    • Ability to understand users’ IT problems/requests and provide solid resolutions/solutions within SPE systems framework and standards
    • Handle multiple tasks and be flexible in a fast paced environment
    • Deliver on time, commitment, and quality
    • Managing and operating complex data centers/server rooms.

  • English Level

    Native

  • Other Language

    English

Additional Information

  • Benefit

    -

  • Working Hour

    8:00 ~ 17:00

  • Holiday

    Saturday,Sunday and National Holiday

  • Job Function