ERP & MES Engineer ID:45342

80,000 PHP ~ 120,000 PHPMakati约2个月 ago

概述

  • 薪资

    80,000 PHP ~ 120,000 PHP

  • 产业类别

    IT

  • 工作内容

    Role & Responsibility]
    - Provides timely and effective operational support for ERP / (MES) applications (Customer
    Demand Management, Production Planning, Procurement, Warehousing, Inventory
    Management, Sales, etc.)
    - Monitors the ERP / (MES) support queues and ensures cases are moved through the support
    process in a timely manner and escalated when appropriate to bring to quicker resolution.
    - Actively identifies and investigates system issues, provides resolution and follow-up to end
    users.
    - Escalates more complex problems to L2 support groups (Japanese Engineers) then co-work with
    them.
    - Resolves problems by clarifying the user’s question/issue, determining the cause of the issue,
    selecting, and explaining the best solution to solve the issue, expediting correction or
    adjustment, and following up to ensure resolution.
    - Engage with stakeholders to identify areas for improvement.
    - Conducts remote, classroom, and one-on-one ERP / (MES) end-user training as needed.
    - Proactively works to improve existing support procedures, processes, and tools.
    - Develop, implement, and maintain the documentation of workflow and process, as per
    customer and business requirements.
    - Contributes to support knowledgebase for Engineering Team to utilize.
    - Undertakes assignments on projects or special initiatives as appropriate.
    2, Application Development
    [Role & Responsibility]
    - Based on requests from overseas factories and/or System Department in Japan, develop,
    update and modify ERP/(MES) application under the supervision of Japanese engineer.
    - Hearing as is operation, plan to be operation model, design then implement along with
    Japanese Engineers.
    - Develop and provide other IT solutions necessary to improve client operations, enhance
    business performance, and resolve issues.
    - Remain current on technology trends to keep our software as innovative as possible.
    - Stay on track of the application lifecycle to ensure necessary updates are completed on time.

资格

  • 应征条件

    [Qualifications]
    Must Have
    1. Bachelor’s degree in computer science, Information Technology, Electrical Engineering, or any
    related field.
    2. At least 10 years’ experience as ERP Support Engineer or related roles.
    3. In-depth understanding of ERP systems, particularly those used in manufacturing settings (e.g.,
    Infor, SAP, Oracle, Microsoft Dynamics).
    4. Ability to create and maintain clear and comprehensive documentation for ERP configurations,
    customizations, and processes.
    5. Proficiency in programming languages (e.g., C#, C++, .NET, VBA, etc.).
    6. Strong knowledge of database management systems (e.g. MS SQL, Oracle, MySQL).
    7. Strong analytical and problem-solving skills to troubleshoot issues and optimize system
    performance.
    8. Collaboration skills to work effectively with cross-functional teams and support end-users.
    9. Good communication skills to work with various stakeholders.
    10. Have experience to review and guarantee the technical accuracy of responding to inquiries
    from members as a (sub)leader and/or mentor.
    Nice to Have
    1. Experience with integrating ERP systems with MES (Manufacturing Execution Systems).
    2. Understanding of electronics manufacturing processes and workflows.
    3. Skills in project management to oversee ERP implementation projects.
    4. Relevant certifications in ERP systems (e.g., SAP Certified Development Professional, Oracle
    Certified Professional).
    5. Proficiency in report development tools (e.g. Amazon QuickSight, SSRS, Tableau, Power BI,
    QlikView, etc.)

  • 英文

    Business

  • 其他语言

    English

附加信息