Customer Support ManagerID:44138

50,000 PHP ~ 80,000 PHPCebu CityOver 3 months ago

Overview

  • Salary

    50,000 PHP ~ 80,000 PHP

  • Industry

    Call Center / IT-Enabled Services / BPO

  • Job Description

    <Duties and Responsibilities>
    ・Manage the Filipino employees
    ・Support USA customers via calls, chats and emails.
    ・Support Japanese executive's tasks
    ・Create reports of daily operation
    ・Handle customer complaints

Qualifications

  • Requirement

    <MUST>
    ・Graduate of University/College of any course
    ・At least 3 years of experience in Customer Support/BPO/Call Center
    ・Above N2 level Japanese skills
    ・Reside in Cebu

    <BTTER>
    ・Have worked as manager in BPO/Customer Support/Call Center
    ・Have worked in Japanese company

  • English Level

    Business

  • Other Language

    Tagalog

Additional Information

  • Benefit

    <Benefits>
    -SSS
    -Philhealth
    -Pag ibig
    -13th month bonus
    -Transportation

  • Working Hour

    8am ~ 5pm

  • Holiday

    Weekends and National Holidays.

    WFH or office. 8am to 5pm (business hours may change depending on shift in the future)

  • Job Function