Customer Support ManagerID:44138
50,000 PHP ~ 80,000 PHPCebu CityOver 3 months agoOverview
Salary
50,000 PHP ~ 80,000 PHP
Industry
Call Center / IT-Enabled Services / BPO
Job Description
<Duties and Responsibilities>
・Manage the Filipino employees
・Support USA customers via calls, chats and emails.
・Support Japanese executive's tasks
・Create reports of daily operation
・Handle customer complaints
Qualifications
Requirement
<MUST>
・Graduate of University/College of any course
・At least 3 years of experience in Customer Support/BPO/Call Center
・Above N2 level Japanese skills
・Reside in Cebu
<BTTER>
・Have worked as manager in BPO/Customer Support/Call Center
・Have worked in Japanese companyEnglish Level
Business
Other Language
Tagalog
Additional Information
Benefit
<Benefits>
-SSS
-Philhealth
-Pag ibig
-13th month bonus
-TransportationWorking Hour
8am ~ 5pm
Holiday
Weekends and National Holidays.
WFH or office. 8am to 5pm (business hours may change depending on shift in the future)Job Function