18 Jobs for Customer Service found
Customer Service Assistant ManagerID:46837
25,000 PHP ~ 30,000 PHPBatangas OthersJob Description
Prepare proposal quotations and price adjustmentsSettle develop charge with CustomerRequest purchasing to provide materials/accessories cost estimation Maintain the Quality Management system
Benefit
✔️Competitive Salary
✔️Direct Hiring, Full time position
✔️Monthly-paid (With pay on special days and regular holidays)
✔️Free shuttle from LiMA gate to company v/v
✔️Free Uniform
✔️Free Medical
✔️Meal Allowance
✔️Overtime Meal Allowance
✔️Group Personal Accident Insurance
✔️Life Insurance
✔️Health Insurance
✔️Rice Subsidy
✔️Birthday Gift for Employees & Kids
✔️Christmas Gift for Kids
✔️Company Leave, Vacation Leave, Sick Leave, Birthday Leave
✔️Salary Loan (Zero-interest)
✔️Perfect Attendance Incentive
✔️Early Retirement ProgramCustomer Service ManagerID:46486
35,000 PHP ~ 40,000 PHPBatangas OthersJob Description
Prepare proposal quotations and price adjustmentsSettle develop charge with CustomerRequest purchasing to provide materials/accessories cost estimation Maintain the Quality Management system
Benefit
✔️Competitive Salary
✔️Direct Hiring, Full time position
✔️Monthly-paid (With pay on special days and regular holidays)
✔️Free shuttle from LiMA gate to company v/v
✔️Free Uniform
✔️Free Medical
✔️Meal Allowance
✔️Overtime Meal Allowance
✔️Group Personal Accident Insurance
✔️Life Insurance
✔️Health Insurance
✔️Rice Subsidy
✔️Birthday Gift for Employees & Kids
✔️Christmas Gift for Kids
✔️Company Leave, Vacation Leave, Sick Leave, Birthday Leave
✔️Salary Loan (Zero-interest)
✔️Perfect Attendance Incentive
✔️Early Retirement ProgramCustomer Support Jr. StaffID:46856
12,000 PHP ~ 18,000 PHPFirst Philippine Industrial Park (FPIP)Job Description
- To support in smooth flow of complaint handling in order to achieve leadtime- To provide early detection of abnormality to prevent possible complaint and increase customer satisfaction- Support preparation in accordance to company audit handling standards, procedures and instructed activities
Benefit
to be discuss
Korean Speaking Customer support at CEBUID:46113
45,000 PHP ~ 65,000 PHPCebuJob Description
Customer Support(General)- online shopping items - delivery- item concern - Report and document preparation addressed to the clients (EN or KR)- other task will assign time to timeemail and call support
Benefit
SSS
PHILHEALTH
PAGIBIG
13months pay
other details will discuss during interview or offerJapanese Speaking N3~N2 Customer support at CEBUID:44226
20,000 PHP ~ 30,000 PHPCebu CityJob Description
Customer Support- online shopping items - delivery- item concern - report and document preparation addressed to the clients (EN or JP)- other task will assign time to time
Benefit
SSS
PHILHEALTH
PAGIBIG
13months pay
other details will discuss during interview or offer【日系BPO企業】カスタマーサポートチーム管理者募集中＜明るい現地メンバーのマネジメントしてみませんか？＞ID:46900
80,000 PHP ~ 100,000 PHPCebu CityJob Description
＜業務内容＞・チームメンバーのシフト管理や取りまとめ・上席へのチームに関する報告・連絡、またチーム内への連絡業務・クライアントへの報告資料作成や定例ミーティング参加・新人教育や入社受け入れ業務・社内（人事、アドミン、IT）との連携業務・チーム内の欠員時のバックアップ以下は参考まで、管理チームのスタッフの業務内容・商品（サービス）の受注業務や顧客問い合わせ対応・電話、メール及びチャットでのお問い合わせ対応・クレーム対応・トラブルシューティング・レポート業務、など
Benefit
フィリピン法に準ずる福利厚生
・SSS（年金など）
・Philhealth（医療保険）
・13ヶ月目ボーナス
その他
・昇給制度あり
・住宅手当一部負担（正社員登用後）
・フィリピンへの渡航費用一部負担Service Manager - Davao CityID:46440
30,000 PHP ~ 60,000 PHPDavao RegionJob Description
The Service Manager plays a crucial role in managing interactions between customers and the organization, ensuring timely resolution of customer requests and efficient handling of customer issues. Acting as an intermediary, they facilitate communication and understanding between customers and the organization to enhance the overall customer experience.Primary Responsibilities:1. Client Relationship Management: Build and maintain strong client relationships, serving as the primary point of contact and addressing client concerns to ensure high satisfaction levels.2. Performance Monitoring and Reporting: Monitor key performance indicators (KPIs) related to service delivery, analyze performance data, and prepare regular reports for clients and internal stakeholders.3. Service Improvement Initiatives: Proactively identify opportunities for service improvement based on client feedback and industry best practices, leading continuous improvement initiatives to enhance service quality and value.4. Strategic Planning and Alignment: Contribute to the development of strategic plans and business growth initiatives, ensuring alignment with client objectives and long-term business goals.5. Team Leadership: Lead and mentor a team of collaboration professionals to deliver high-quality services, ensuring prompt resolution of client issues and adherence to service standards.6. Relationship Building: Develop and maintain strong relationships with clients, understanding their business requirements and aligning services to support their objectives.7. Performance Monitoring: Monitor key performance indicators (KPIs) related to product and service delivery, analyzing data and implementing continuous improvement initiatives.8. Service Reporting: Develop and maintain service reporting templates aligned with agreed SLAs, providing transparency and accountability to clients.9. Cross-Functional Collaboration: Collaborate with internal stakeholders, including engineering teams, sales, and account management, to drive customer success and achieve business objectives.
Benefit
to be discuss
Global Tender ManagementID:43037
16,300 PHP ~ 19,000 PHPParañaqueJob Description
1. Analyze the receive bid request and identify the needed global requirements in preparation to the bidproposal2. Identifies and help coordinate any issues or concerns related to the Tender being processed.3. Prepares all relevant working documents for release to Trade Pricing.4. Monitors and coordinate all concerns in handling tender management to/from Trade Pricing, AccountManager and other related parties to ensure that internal deadline and external deadline are met, and allrequired data is complete and accurate.5. Prepares the completed bid proposal and submit to Account Manager or customer portal as directed on orbefore the deadline.6. Monitor and respond to all incoming communications from Global Trades and Marketing Team, HKG counterpart and Account Manager.
Benefit
*SSS, Phil health, PAGIBIG, Philcare
ANALYST – PRICING TEAMID:43165
16,300 PHP ~ 19,000 PHPParañaqueJob Description
1. Prepare daily computations for all rate and freetime and customer’s special/specific inquiries.2. Dispatch timely response/instructions on all Liner activities.3. Coordinate with Local and Overseas Counterparts to determine prevailing Market Levels, Trend andActivities4. Review, Internalize and Keep Track of all Pricing References and Tools which are updated periodically.5. Maintain files for all Pricing correspondences.6. Generation of Marketing and Statistical Reports.
Benefit
*SSS, Phil health, PAGIBIG, Philcare
Service Supervisor(Cebu)ID:46639
22,000 PHP ~ 25,000 PHPCebu CityJob Description
• Oversee PSD operations, including repair, rework and ASC.• Analyze and respond to customer complaints and requests regarding repair• Provide support and analysis for issues arising in manufacturing, purchasing, quality control, and the field• Coordinate activities of service personnel• Provides mentorship and training to the team• Supervising service legal agreements with customers and external service provider
Benefit
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