28 Jobs for Customer Service found
【Sales Manager】 After service for Motor parts manufacturer ID:46690
30,000 PHP ~ 50,000 PHPLaguna OthersJob Description
Manages sales of aftermarket parts and trading parts. To develop intelligence competition such as market price, brand, and promotional gimmicks. Manage and advise on the provisions of credit facilities for new and existing customers. To provide accurate monthly and quarterly sales by reporting to top management Monitors market survey and adapt strategies for business development Building good relationship with existing and new customers to generate sales To develop creative and strategic planning integrating specific goal setting To develop strategies sales supervision and sales management Must lead in planning, leading, organizing and control to aftermarket parts and trading parts. To provide assured profit levels at determined periods of time and ensure proactive service Perform any tasks from top management from time to time, even haven’t capture above mentioned jobs descriptions.
Benefit
SSS
Philihealth
pagibig
13 months pay
Other details will discuss during interview or offerService Manager - Davao CityID:46440
30,000 PHP ~ 60,000 PHPDavao RegionJob Description
The Service Manager plays a crucial role in managing interactions between customers and the organization, ensuring timely resolution of customer requests and efficient handling of customer issues. Acting as an intermediary, they facilitate communication and understanding between customers and the organization to enhance the overall customer experience.Primary Responsibilities:1. Client Relationship Management: Build and maintain strong client relationships, serving as the primary point of contact and addressing client concerns to ensure high satisfaction levels.2. Performance Monitoring and Reporting: Monitor key performance indicators (KPIs) related to service delivery, analyze performance data, and prepare regular reports for clients and internal stakeholders.3. Service Improvement Initiatives: Proactively identify opportunities for service improvement based on client feedback and industry best practices, leading continuous improvement initiatives to enhance service quality and value.4. Strategic Planning and Alignment: Contribute to the development of strategic plans and business growth initiatives, ensuring alignment with client objectives and long-term business goals.5. Team Leadership: Lead and mentor a team of collaboration professionals to deliver high-quality services, ensuring prompt resolution of client issues and adherence to service standards.6. Relationship Building: Develop and maintain strong relationships with clients, understanding their business requirements and aligning services to support their objectives.7. Performance Monitoring: Monitor key performance indicators (KPIs) related to product and service delivery, analyzing data and implementing continuous improvement initiatives.8. Service Reporting: Develop and maintain service reporting templates aligned with agreed SLAs, providing transparency and accountability to clients.9. Cross-Functional Collaboration: Collaborate with internal stakeholders, including engineering teams, sales, and account management, to drive customer success and achieve business objectives.
Benefit
to be discuss
Global Tender ManagementID:43037
16,300 PHP ~ 19,000 PHPParañaqueJob Description
1. Analyze the receive bid request and identify the needed global requirements in preparation to the bidproposal2. Identifies and help coordinate any issues or concerns related to the Tender being processed.3. Prepares all relevant working documents for release to Trade Pricing.4. Monitors and coordinate all concerns in handling tender management to/from Trade Pricing, AccountManager and other related parties to ensure that internal deadline and external deadline are met, and allrequired data is complete and accurate.5. Prepares the completed bid proposal and submit to Account Manager or customer portal as directed on orbefore the deadline.6. Monitor and respond to all incoming communications from Global Trades and Marketing Team, HKG counterpart and Account Manager.
Benefit
*SSS, Phil health, PAGIBIG, Philcare
ANALYST – PRICING TEAMID:43165
16,300 PHP ~ 19,000 PHPParañaqueJob Description
1. Prepare daily computations for all rate and freetime and customer’s special/specific inquiries.2. Dispatch timely response/instructions on all Liner activities.3. Coordinate with Local and Overseas Counterparts to determine prevailing Market Levels, Trend andActivities4. Review, Internalize and Keep Track of all Pricing References and Tools which are updated periodically.5. Maintain files for all Pricing correspondences.6. Generation of Marketing and Statistical Reports.
Benefit
*SSS, Phil health, PAGIBIG, Philcare
【CEBU求人】API & Webサービススペシャリスト募集中！（リゾート地で仕事しましょう！）ID:46661
60,000 PHP ~ 100,000 PHPCebu CityJob Description
弊社はフィリピンを拠点に日本・アメリカ・カナダ・オーストラリアなどのクライアント様へ各種BPOビジネスを提供しています。CEBUに拠点をお持ちで、良い環境の場所でお仕事いただます。今回WEB開発で、日本のサポートが必要になり採用をしております！【求人概要】API & Webサービススペシャリストを募集します。日本のウェブサービスAPIオペレーションをサポートする役割です。このポジションには、英語の技術文書を読み理解し、ソリューションを含む日本語のメールを作成し、顧客と電話で基本的な口頭日本語でコミュニケーションを取る能力が求められます。スペシャリストは、APIプロジェクトの初期設定から本番稼働までユーザーをサポートし、シームレスな統合と認証プロセスを確保します。【主な業務】＊コミュニケーション＊APIカタログなどの英語文書を読み理解をし、ソリューションを含む日本語のメールを作成し、顧客と電話で基本的な口頭日本語でコミュニケーションを取る。【技術サポート】HTTPリクエストメソッド下記に関する知識を持ってウェブサービス開発サポートを提供する。・GET・POST・OPTIONS・PUT、DELETE・HTTPヘッダー・トークン、ベアラー・AuthN・AuthZ【ユーザーガイダンス】組織の作成、APIの閲覧、サインアップまたはログイン、配送アカウントの追加、ユーザーの組織への追加プロセスをガイドする。APIプロジェクトの初期化を支援し、資格情報を取得するためのプロジェクト作成、APIの統合、実装テスト、本番稼働への移行、認証の完了を行う。【互換性テスト】互換性テストプロセスをガイドし、互換性プロバイダー組織の作成、招待の承諾、ユーザーの招待、必要なAPIの選択、アプリケーションへのAPIの統合、互換性プログラムへの認証、本番環境への移行、プロダクションシークレットキーの生成を行う。
Benefit
フィリピン規定従う
１３か月ボーナス
他の内容は面談で説明Customer Service Staff (Japanese Speaker)ID:46126
35,000 PHP ~ 50,000 PHPLima Technology CenterJob Description
-Serves customers by providing product and service information and resolving product and service problems.-Opens customer accounts by recording account information.-Maintains customer records by updating account information.-Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.-Prepares product or service reports by collecting and analyzing customer information.-Contributes to team effort by accomplishing related results as needed.*Other task will assign time to time
Benefit
✔️Direct Hiring, Full time position
✔️Monthly-paid (With pay on special days and regular holidays)
✔️Free shuttle from LiMA gate to company vv
✔️Free Uniform
✔️Free Medical
✔️Free Meal Allowance
✔️Overtime Meal Allowance
✔️Group Personal Accident Insurance
✔️Health Insurance
✔️Rice Subsidy
✔️Birthday Gift for Employees & Kids
✔️Christmas Gift for Kids
✔️Company Leave, Vacation Leave, Sick Leave, Birthday Leave
✔️Salary Loan (Zero-interest)
✔️Bank Loan and Car Loan
✔️Perfect Attendance IncentiveJapanese Speaking (N2) API & Web Services Specialist <CEBU>ID:46651
60,000 PHP ~ 100,000 PHPCebu CityJob Description
"𝐉𝐨𝐛 𝐒𝐮𝐦𝐦𝐚𝐫𝐲:an API & Web Services Specialist to support our Japan web-service API operations. This role requires an individual who is proficient in reading English technical documents and compose Japanese emails with solutions and communicate basic oral Japanese with customers over phone calls. The specialist will guide users through API projects, from initial setup to production, ensuring seamless integration and certification processes.Key Responsibilities:𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧:-Read and understand English documents such as API Catalogs.-Compose Japanese emails with solutions and communicate basic oral Japanese with customers over phone calls.𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐒𝐮𝐩𝐩𝐨𝐫𝐭:-Provide web service development support with knowledge of API calls including HTTP request methods (GET, POST, OPTIONS, PUT, DELETE), HTTP headers, Tokens, Bearer, AuthN, and AuthZ.𝐔𝐬𝐞𝐫 𝐆𝐮𝐢𝐝𝐚𝐧𝐜𝐞:-Guide users through the process of creating an organization, browsing APIs, signing up or logging in, adding a shipping account, and adding users to their organization.-Assist users in initializing an API project, including creating a project to obtain credentials, integrating APIs, testing implementations, moving projects to production, and completing certification.𝐂𝐨𝐦𝐩𝐚𝐭𝐢𝐛𝐥𝐞 𝐓𝐞𝐬𝐭 𝐈𝐧𝐬𝐭𝐫𝐮𝐜𝐭𝐢𝐨𝐧𝐬:-Guide users through the Compatible test process, including creating a Compatible provider organization, accepting invites, inviting users, selecting necessary APIs, integrating APIs into applications, certifying to the Compatible Program, moving projects to production, and generating Production Secret Keys."
Benefit
SSS
Philihealth
Pagibig
13month pay / Bonus
OT
Annual leave 15 days
Transportation allowances:
Meal allowance
HMO
More details will discuss during interview or offer.German Bilingual AnalystID:46628
70,000 PHP ~ 80,000 PHPTaguigJob Description
Will be responsible for completion of assigned tasks within SLA Will be responsible for performing tasks with the expected level of accuracy Will be responsible for quality audits and monitoring activities as assigned byyour manager
Benefit
TBD
Service Supervisor(Cebu)ID:46639
22,000 PHP ~ 25,000 PHPCebu CityJob Description
• Oversee PSD operations, including repair, rework and ASC.• Analyze and respond to customer complaints and requests regarding repair• Provide support and analysis for issues arising in manufacturing, purchasing, quality control, and the field• Coordinate activities of service personnel• Provides mentorship and training to the team• Supervising service legal agreements with customers and external service provider
Benefit
-
Service Manager (Cavite)ID:46637
40,000 PHP ~ 50,000 PHPCavite OthersJob Description
Duties & Responsibilities• Oversee PSD operations, including repair, rework and ASC.• Analyze and respond to customer complaints and requests regarding repair• Provide support and analysis for issues arising in manufacturing, purchasing, quality control, and the field• Coordinate activities of service personnel• Provides mentorship ad training to the team
Benefit
-
