This job is closed

Customer Service SupervisorID:44393

20,000 PHP ~ 20,000 PHPMakati, Pasig
  • Job Function

    Customer Service

  • Industry

    Food & Beverage / Catering / Restaurant

  • Job Description

    - Manage large amounts of incoming phone calls, social media queries
    -Generate sales leads
    -Identify and assess customers’ needs to achieve satisfaction
    -Build sustainable relationships and trust with customer accounts through open and interactive communication
    -Provide accurate, valid and complete information by using the right methods/tools
    -Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
    Keep records of customer interactions, process customer accounts and file documents
    - preferably with hotel and restaurant sales / customer experience
    - flexible and mature

  • Requirement

  • English Level

    Conversational

  • Other Language

    English

  • Working Hour

    9:00 ~ 18:00

  • Holiday

    Ph holiday

  • Benefit

    to be discuss

This job is closed

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