Overview

• Salary

  20,000 PHP ~ 20,000 PHP

• Industry

  Food & Beverage / Catering / Restaurant

• Job Description

  - Manage large amounts of incoming phone calls, social media queries
  -Generate sales leads
  -Identify and assess customers’ needs to achieve satisfaction
  -Build sustainable relationships and trust with customer accounts through open and interactive communication
  -Provide accurate, valid and complete information by using the right methods/tools
  -Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  Keep records of customer interactions, process customer accounts and file documents
  - preferably with hotel and restaurant sales / customer experience
  - flexible and mature