Overview

• Salary

  2,000 USD ~ 2,000 USD

• Industry

  Travel / Tourism

• Job Description

  - Provides seamless customer service and ensure guest satisfaction at all times.
  - Ensures that patron's requests on transportation, F&B, room accommodation etc. are properly communicated within internal team members and ensure all transactions are properly executed according to Company standards.- Maintains professional working relationship with the patrons.
  - Ensures sufficient marketing supplies for daily operations and maintains an updated inventory.
  - Maintains patrons data base and ensures guest preference are kept updated for ease of reference.
  - Acquires potential players to visit and play at the casino and ensures that players are well taken cared of.
  - Conducts telemarketing, invites new and returning patrons to special events and endorse promotions to increase revenue.
  - Handles guest complaints, responds and/or escalates guest concerns in a timely manner.