5 Jobs for Davao Region found
Community Manager - Manila or DavaoID:46455
50,000 PHP ~ 100,000 PHPManila, Davao RegionJob Description
As a Community Manager, you will play a crucial role in building and maintaining a thriving online community of customers and enthusiasts. You will be responsible for building the community base, managing discussions, providing support, and driving engagement. If you're passionate about building relationships, solving problems, and shaping the future of telecommunications, we want to hear from you!Key Responsibilities:• Champion the development and implementation of community initiatives.• Manage and moderate engagements on Discourse, Vanilla, or phpBB platforms.• Foster positive relationships with community members by providing timely and helpful responses to inquiries and feedback.• Develop and implement strategies to increase community engagement and participation.• Monitor discussions and identify trends to proactively address customer concerns and improve user experience.• Collaborate with internal teams to gather insights and feedback from the community to inform product development and marketing initiatives.• Create and maintain community guidelines and policies to ensure a safe and respectful environment for all members.• Organize and host community events, webinars, and other activities to promote interaction and knowledge sharing.
Benefit
to be discuss
Service Manager - Davao CityID:46440
30,000 PHP ~ 60,000 PHPDavao RegionJob Description
The Service Manager plays a crucial role in managing interactions between customers and the organization, ensuring timely resolution of customer requests and efficient handling of customer issues. Acting as an intermediary, they facilitate communication and understanding between customers and the organization to enhance the overall customer experience.Primary Responsibilities:1. Client Relationship Management: Build and maintain strong client relationships, serving as the primary point of contact and addressing client concerns to ensure high satisfaction levels.2. Performance Monitoring and Reporting: Monitor key performance indicators (KPIs) related to service delivery, analyze performance data, and prepare regular reports for clients and internal stakeholders.3. Service Improvement Initiatives: Proactively identify opportunities for service improvement based on client feedback and industry best practices, leading continuous improvement initiatives to enhance service quality and value.4. Strategic Planning and Alignment: Contribute to the development of strategic plans and business growth initiatives, ensuring alignment with client objectives and long-term business goals.5. Team Leadership: Lead and mentor a team of collaboration professionals to deliver high-quality services, ensuring prompt resolution of client issues and adherence to service standards.6. Relationship Building: Develop and maintain strong relationships with clients, understanding their business requirements and aligning services to support their objectives.7. Performance Monitoring: Monitor key performance indicators (KPIs) related to product and service delivery, analyzing data and implementing continuous improvement initiatives.8. Service Reporting: Develop and maintain service reporting templates aligned with agreed SLAs, providing transparency and accountability to clients.9. Cross-Functional Collaboration: Collaborate with internal stakeholders, including engineering teams, sales, and account management, to drive customer success and achieve business objectives.
Benefit
to be discuss
Project Engineer - Davao CityID:46322
50,000 PHP ~ 80,000 PHPDavao RegionJob Description
Project Engineer is responsible for all technical and engineering aspects of their assignedprojects. They plan, schedule, predict, and manage all the technical tasks of their assignedproject to assure accuracy, proper resources, and quality from start to finish.In addition to overseeing all aspects of project planning and execution, Project Engineer willoften be on hand to look after the technical related aspect and ensuring the project deliveriesare within the time line given and meet the project requirement standard.Responsibilities Closely collaborate with Project Manager and other Engineers to support the fulfilment ofproject and contract obligations within timeline, cost and scope. Manage and oversee project documentations and other deliverable matters Perform System Setup, Database setup, resolve technical & design issues in related tospecific project. Involve on the project IT infrastructure and Basic setup of Network switches and able to perform network check and IP addressconfiguration of all the network devices within the project Installation, Debug and troubleshooting IT-related issues
Benefit
to be discuss
NOC Engineer - Davao CityID:44598
18,000 PHP ~ 25,000 PHPDavao RegionJob Description
Roles & Responsibilities• Provide Service Management to supervise the network system and continuously monitor alerts• Ensure the security of the company’s network and look into the performance of the business network• Coordinate with third-party providers to ensure the network products and services are secured• Responsible for attending to tier 2 customer escalations and troubleshooting• Troubleshoot IP services and networks, and ensure that all fault tickets are resolved timely to meet performance Service Level Agreement (SLA) on Mean Time to Repair (MTTR) and Quality of Service (QoS)• Design and influence the enhancement, modification, and adjustment of components in the network’s infrastructure• Manage the Integration of New Network Technologies• Maintain all required network updates on the VPN, WLAN, WAN and LAN• Provide customer support to business clients via email, telephone and face-to-face interactions, and announce service schedules to network users• Document the resolution of incidents and problems
Benefit
to be discuss
Production Supervisor-DavaoID:46643
25,000 PHP ~ 28,000 PHPDavao RegionJob Description
• Completes Production Plan / Requirement• Close coordination with Cavite process Engineer for the improvement of current standard set to identify manpower requirements in achieving daily output from 350 units per day 1,000 units per day• Manpower Assignment Planning and Line Balancing• Revising schedule in accordance to priority models (with Planning confirmation)• Implements SOP (including company rules, regulation and safety) are followed• Monitors the performance of Production (Productivity, Quality, Availability)• Train and Qualify New Assemblers• Close coordination with other areas in the operation and discuss concerns that may affect the production plan.• Conduct root-cause analysis for qualify related issues reported by QC and after sales.• Report to agency with regards to manpower performance.• Presentation of monthly performance based on the target set (KPI) and provides analysis and corrective actions plan for unachieved target.• Submit yearly Executive Summary Report• Attend regular weekly operation meeting
Benefit
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