Japanese N3~N2 Help Desk Associate for FinanceID:45417
30,000 PHP ~ 50,000 PHPCebu City3ヶ月以上前概要
給与
30,000 PHP ~ 50,000 PHP
業界
Computer / Information Technology (Software)
仕事内容
o Handle inquiries/incident reports coming from clients in both English and Japanese via phone, email, chat, etc. in accordance with existing processes and guidelines
• Record details of inquiries as tickets and ensure the information is reflected in the system
•Translate inquiries from Japanese to English and vice versa, and escalate as needed
•Maintain the knowledge base and keep it organized for future use
•Create reports on weekly/monthly help desk performance
•Analyze relevant data and initiate process improvements in problem areas
求めている人材
応募条件
•Qualifications:
-A Bachelor's Degree graduate of any 4-5 year course
-Certified Japanese Language Proficiency Test (JLPT) N3 & N2 Level passer
-At least 5 years of relevant working experience as an Accountant, financial internal audit, compliance, and regulatory reporting related to PEZA
---- need to communicate the details to team
---- to discussed the details well need has knowledge with financial and PEZA
-Expertise in current Philippine Tax Laws (VAT, EWT, FBT, etc), and Gov't contribution processing
-Adequate proficiency in MS O365 Apps (i.e. Excel & Word)
-Must have knowledge and experience in using Quickbooks Online, in BIR CAS accounting software or other accounting software英語
Business
その他言語
English
その他
福利厚生
・SSS
・Philhealth
・pag-ibig
・Rice Allowance
・Laundry Allowance
more details will discuss during interview or offer就業時間
8:00 ~ 17:00
休日
Saturday
Sunday
Philippine holiday職種