Japanese N3~N2 Help Desk Associate for FinanceID:45417
30,000 PHP ~ 50,000 PHPCebu City3个月以上前概述
薪资
30,000 PHP ~ 50,000 PHP
产业类别
Computer / Information Technology (Software)
工作内容
o Handle inquiries/incident reports coming from clients in both English and Japanese via phone, email, chat, etc. in accordance with existing processes and guidelines
• Record details of inquiries as tickets and ensure the information is reflected in the system
•Translate inquiries from Japanese to English and vice versa, and escalate as needed
•Maintain the knowledge base and keep it organized for future use
•Create reports on weekly/monthly help desk performance
•Analyze relevant data and initiate process improvements in problem areas
资格
应征条件
•Qualifications:
-A Bachelor's Degree graduate of any 4-5 year course
-Certified Japanese Language Proficiency Test (JLPT) N3 & N2 Level passer
-At least 5 years of relevant working experience as an Accountant, financial internal audit, compliance, and regulatory reporting related to PEZA
---- need to communicate the details to team
---- to discussed the details well need has knowledge with financial and PEZA
-Expertise in current Philippine Tax Laws (VAT, EWT, FBT, etc), and Gov't contribution processing
-Adequate proficiency in MS O365 Apps (i.e. Excel & Word)
-Must have knowledge and experience in using Quickbooks Online, in BIR CAS accounting software or other accounting software英文
Business
其他语言
English
附加信息
福利制度
・SSS
・Philhealth
・pag-ibig
・Rice Allowance
・Laundry Allowance
more details will discuss during interview or offer工作时间
8:00 ~ 17:00
假日
Saturday
Sunday
Philippine holiday职业类别